ECAR Study of Faculty and Technology, 2015

University of Maryland, Baltimore County Benchmarking Report


Survey area of interest University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Teaching and learning 56 4314 11528
96.6% 91.0% 95.5%
Research and scholarship 37 3111 6164
63.8% 65.6% 51.1%
Total respondent count 58 4741 12070

Full or part time University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Full-time faculty member 45 4136 8656
77.6% 87.2% 71.7%
Part-time faculty member 13 573 3345
22.4% 12.1% 27.7%
Emeritus faculty member 0 32 69
0.0% 0.7% 0.6%
Total respondent count
(Percentages sum to 100%)		 58 4741 12070
100.0% 100.0% 100.0%

Survey version University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Take the shorter (10-minute) version 39 3471 8765
67.2% 73.2% 72.6%
Take the longer (up to 30-minute) version 19 1270 3305
32.8% 26.8% 27.4%
Total respondent count
(Percentages sum to 100%)		 58 4741 12070
100.0% 100.0% 100.0%

1.1. Years of experience University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Full-time faculty position Mean 11.5 14.2 12.8
SD 9.6 11.4 10.8
N 52 4398 10046
Part-time faculty position Mean 6.4 4.1 6.0
SD 6.9 5.5 6.4
N 38 2131 7196
Any faculty position Mean 14.5 15.1 14.2
SD 10.3 11.3 10.8
N 58 4724 12035

1.2. Do you work with… University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Undergraduate students 49 3464 10078
84.5% 73.4% 83.9%
Graduate students 26 2869 4881
44.8% 60.8% 40.6%
Professional students 5 899 1541
8.6% 19.1% 12.8%
I don't typically work directly with students. 0 154 177
0.0% 3.3% 1.5%
Total respondent count 58 4719 12019

1.3. Tenure status University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Tenured 18 1968 4275
40.9% 47.8% 49.7%
Not tenured, but on a tenure track 9 637 1622
20.5% 15.5% 18.9%
Not on a tenure track (ongoing appointment) 14 916 1694
31.8% 22.3% 19.7%
Not on a tenure track (fixed-term appointment) 3 594 1011
6.8% 14.4% 11.8%
Total respondent count
(Percentages sum to 100%)		 44 4115 8602
100.0% 100.0% 100.0%

1.4. Academic rank University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Emeritus faculty 0 1 3
0.0% 0.0% 0.0%
Professor 5 1156 2485
11.1% 28.1% 28.8%
Associate professor 13 1023 2158
28.9% 24.9% 25.0%
Assistant professor 12 897 1994
26.7% 21.8% 23.1%
Clinical professor 2 57 79
4.4% 1.4% 0.9%
Instructor 1 361 906
2.2% 8.8% 10.5%
Senior lecturer 0 0 0
0.0% 0.0% 0.0%
Qualifying post 0 0 0
0.0% 0.0% 0.0%
Lecturer 9 304 490
20.0% 7.4% 5.7%
Research associate 0 0 0
0.0% 0.0% 0.0%
Research professor 0 0 0
0.0% 0.0% 0.0%
Other; please specify 3 287 436
6.7% 7.0% 5.1%
No academic rank 0 29 64
0.0% 0.7% 0.7%
Total respondent count
(Percentages sum to 100%)		 45 4115 8615
100.0% 100.0% 100.0%

2.1. Own: Desktop University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
No, and I don’t plan to purchase one 12 1098 3018
21.1% 24.7% 27.1%
No, but I plan to purchase one 1 47 136
1.8% 1.1% 1.2%
Yes, I currently own one (or more) 44 3306 8002
77.2% 74.3% 71.7%
Total respondent count
(Percentages sum to 100%)		 57 4451 11156
100.0% 100.0% 100.0%

2.1. Own: Laptop University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
No, and I don’t plan to purchase one 3 271 871
5.2% 5.8% 7.4%
No, but I plan to purchase one 0 68 195
0.0% 1.5% 1.7%
Yes, I currently own one (or more) 55 4315 10692
94.8% 92.7% 90.9%
Total respondent count
(Percentages sum to 100%)		 58 4654 11758
100.0% 100.0% 100.0%

2.1. Own: Tablet University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
No, and I don’t plan to purchase one 9 923 2189
18.4% 21.8% 20.4%
No, but I plan to purchase one 5 208 577
10.2% 4.9% 5.4%
Yes, I currently own one (or more) 35 3095 7990
71.4% 73.2% 74.3%
Total respondent count
(Percentages sum to 100%)		 49 4226 10756
100.0% 100.0% 100.0%

2.1. Own: Smartphone University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
No, and I don’t plan to purchase one 1 486 1219
1.8% 10.7% 10.6%
No, but I plan to purchase one 0 120 315
0.0% 2.6% 2.7%
Yes, I currently own one (or more) 54 3943 9950
98.2% 86.7% 86.6%
Total respondent count
(Percentages sum to 100%)		 55 4549 11484
100.0% 100.0% 100.0%

2.1. Own: Wearable technology University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
No, and I don’t plan to purchase one 10 707 1772
76.9% 68.8% 67.6%
No, but I plan to purchase one 0 86 229
0.0% 8.4% 8.7%
Yes, I currently own one (or more) 3 235 620
23.1% 22.9% 23.7%
Total respondent count
(Percentages sum to 100%)		 13 1028 2621
100.0% 100.0% 100.0%

2.1. Own: Internet-connected gaming device University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
No, and I don’t plan to purchase one 8 755 1792
53.3% 72.5% 67.9%
No, but I plan to purchase one 0 12 26
0.0% 1.2% 1.0%
Yes, I currently own one (or more) 7 274 823
46.7% 26.3% 31.2%
Total respondent count
(Percentages sum to 100%)		 15 1041 2641
100.0% 100.0% 100.0%

2.2. Required to own or provided with desktop University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Required to own by institution 2 48 169
11.8% 4.0% 5.6%
Provided by institution 9 748 1720
52.9% 62.9% 56.6%
Neither required to own nor provided 7 411 1183
41.2% 34.5% 38.9%
Total respondent count 17 1190 3040

2.2. Required to own or provided with laptop University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Required to own by institution 1 39 151
5.3% 3.3% 4.9%
Provided by institution 8 569 1474
42.1% 47.5% 47.7%
Neither required to own nor provided 10 600 1486
52.6% 50.1% 48.1%
Total respondent count 19 1197 3088

2.2. Required to own or provided with tablet University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Required to own by institution 0 4 17
0.0% 0.4% 0.6%
Provided by institution 2 176 495
13.3% 15.8% 17.3%
Neither required to own nor provided 13 936 2350
86.7% 83.9% 82.2%
Total respondent count 15 1115 2858

2.2. Required to own or provided with smartphone University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Required to own by institution 1 16 41
6.3% 1.5% 1.5%
Provided by institution 1 31 51
6.3% 2.8% 1.8%
Neither required to own nor provided 14 1056 2698
87.5% 95.8% 96.7%
Total respondent count 16 1102 2789

2.3. Experiences: Classroom-based technology resources University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 5 107 249
26.3% 8.4% 7.5%
Fair 0 195 479
0.0% 15.3% 14.5%
Neutral 1 180 376
5.3% 14.2% 11.4%
Good 5 484 1294
26.3% 38.1% 39.2%
Excellent 7 215 623
36.8% 16.9% 18.9%
N/A 1 90 280
5.3% 7.1% 8.5%
Total respondent count
(Percentages sum to 100%)		 19 1271 3301
100.0% 100.0% 100.0%

2.3. Experiences: Laboratory or research-based technology resources University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 2 88 240
10.5% 7.0% 7.3%
Fair 1 101 291
5.3% 8.0% 8.8%
Neutral 1 163 414
5.3% 12.9% 12.6%
Good 8 375 888
42.1% 29.6% 27.0%
Excellent 0 157 423
0.0% 12.4% 12.9%
N/A 7 382 1034
36.8% 30.2% 31.4%
Total respondent count
(Percentages sum to 100%)		 19 1266 3290
100.0% 100.0% 100.0%

2.3. Experiences: Online collaborative spaces University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 1 95 235
5.3% 7.5% 7.1%
Fair 0 154 353
0.0% 12.2% 10.7%
Neutral 5 212 523
26.3% 16.7% 15.9%
Good 8 418 1106
42.1% 33.0% 33.5%
Excellent 4 169 545
21.1% 13.3% 16.5%
N/A 1 218 536
5.3% 17.2% 16.3%
Total respondent count
(Percentages sum to 100%)		 19 1266 3298
100.0% 100.0% 100.0%

2.3. Experiences: Physical collaborative spaces University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 2 120 279
10.5% 9.5% 8.5%
Fair 4 186 467
21.1% 14.7% 14.2%
Neutral 3 209 493
15.8% 16.5% 14.9%
Good 4 359 997
21.1% 28.3% 30.2%
Excellent 3 148 481
15.8% 11.7% 14.6%
N/A 3 245 583
15.8% 19.3% 17.7%
Total respondent count
(Percentages sum to 100%)		 19 1267 3300
100.0% 100.0% 100.0%

2.3. Experiences: Access to institutional resources while away University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 0 58 172
0.0% 4.6% 5.2%
Fair 2 139 350
10.5% 10.9% 10.6%
Neutral 0 149 373
0.0% 11.7% 11.3%
Good 5 555 1396
26.3% 43.6% 42.3%
Excellent 11 327 904
57.9% 25.7% 27.4%
N/A 1 44 104
5.3% 3.5% 3.2%
Total respondent count
(Percentages sum to 100%)		 19 1272 3299
100.0% 100.0% 100.0%

2.3. Experiences: Ability to get my work done while away University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 0 50 133
0.0% 3.9% 4.0%
Fair 2 120 307
10.5% 9.5% 9.3%
Neutral 1 123 304
5.3% 9.7% 9.2%
Good 4 538 1366
21.1% 42.4% 41.4%
Excellent 12 419 1121
63.2% 33.0% 34.0%
N/A 0 18 68
0.0% 1.4% 2.1%
Total respondent count
(Percentages sum to 100%)		 19 1268 3299
100.0% 100.0% 100.0%

2.3. Experiences: Reliable access to Wi-Fi networks throughout facilities University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 0 112 281
0.0% 8.8% 8.5%
Fair 4 219 490
21.1% 17.3% 14.9%
Neutral 2 124 314
10.5% 9.8% 9.5%
Good 4 449 1136
21.1% 35.4% 34.5%
Excellent 9 327 873
47.4% 25.8% 26.5%
N/A 0 37 198
0.0% 2.9% 6.0%
Total respondent count
(Percentages sum to 100%)		 19 1268 3292
100.0% 100.0% 100.0%

2.3. Experiences: Communication technologies University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 0 62 124
0.0% 4.9% 3.8%
Fair 0 111 293
0.0% 8.8% 8.9%
Neutral 2 161 374
10.5% 12.7% 11.4%
Good 10 559 1462
52.6% 44.1% 44.4%
Excellent 7 337 949
36.8% 26.6% 28.8%
N/A 0 38 89
0.0% 3.0% 2.7%
Total respondent count
(Percentages sum to 100%)		 19 1268 3291
100.0% 100.0% 100.0%

2.3. Experiences: Online or virtual technologies University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 2 112 283
10.5% 8.8% 8.6%
Fair 0 164 388
0.0% 12.9% 11.8%
Neutral 3 236 594
15.8% 18.6% 18.0%
Good 9 421 1109
47.4% 33.1% 33.7%
Excellent 4 176 512
21.1% 13.9% 15.6%
N/A 1 161 405
5.3% 12.7% 12.3%
Total respondent count
(Percentages sum to 100%)		 19 1270 3291
100.0% 100.0% 100.0%

2.3. Experiences: Remote access to commercial software applications University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 1 136 397
5.3% 10.8% 12.1%
Fair 1 134 350
5.3% 10.6% 10.6%
Neutral 4 180 420
21.1% 14.2% 12.8%
Good 7 230 602
36.8% 18.2% 18.3%
Excellent 3 85 267
15.8% 6.7% 8.1%
N/A 3 500 1252
15.8% 39.5% 38.1%
Total respondent count
(Percentages sum to 100%)		 19 1265 3288
100.0% 100.0% 100.0%

2.3. Experiences: Technology support University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 1 106 227
5.3% 8.4% 6.9%
Fair 2 175 433
10.5% 13.8% 13.2%
Neutral 5 196 401
26.3% 15.5% 12.2%
Good 7 465 1211
36.8% 36.7% 36.8%
Excellent 4 278 934
21.1% 21.9% 28.4%
N/A 0 47 85
0.0% 3.7% 2.6%
Total respondent count
(Percentages sum to 100%)		 19 1267 3291
100.0% 100.0% 100.0%

2.3. Experiences: Professional development around the integrated use of technology in your teaching University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 2 179 378
10.5% 14.1% 11.5%
Fair 2 183 441
10.5% 14.5% 13.4%
Neutral 4 262 589
21.1% 20.7% 17.9%
Good 5 352 1075
26.3% 27.8% 32.7%
Excellent 5 125 515
26.3% 9.9% 15.7%
N/A 1 165 291
5.3% 13.0% 8.8%
Total respondent count
(Percentages sum to 100%)		 19 1266 3289
100.0% 100.0% 100.0%

2.3. Experiences: Support for making courses accessible to students with disabilities University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 1 111 255
5.3% 8.8% 7.8%
Fair 2 98 277
10.5% 7.7% 8.4%
Neutral 6 222 510
31.6% 17.5% 15.5%
Good 2 286 830
10.5% 22.6% 25.2%
Excellent 4 134 508
21.1% 10.6% 15.4%
N/A 4 417 909
21.1% 32.9% 27.6%
Total respondent count
(Percentages sum to 100%)		 19 1268 3289
100.0% 100.0% 100.0%

2.3. Experiences: Support for making teaching courses accessible to faculty with disabilities University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 0 62 174
0.0% 4.9% 5.3%
Fair 0 45 143
0.0% 3.6% 4.3%
Neutral 3 154 419
15.8% 12.2% 12.7%
Good 0 90 322
0.0% 7.1% 9.8%
Excellent 0 52 221
0.0% 4.1% 6.7%
N/A 16 861 2011
84.2% 68.1% 61.1%
Total respondent count
(Percentages sum to 100%)		 19 1264 3290
100.0% 100.0% 100.0%

2.3. Experiences: Professional development around the integrated use of technology in your research University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 5 186 426
26.3% 14.7% 13.0%
Fair 3 163 405
15.8% 12.9% 12.3%
Neutral 4 269 574
21.1% 21.3% 17.5%
Good 1 279 777
5.3% 22.1% 23.6%
Excellent 4 90 366
21.1% 7.1% 11.1%
N/A 2 278 741
10.5% 22.0% 22.5%
Total respondent count
(Percentages sum to 100%)		 19 1265 3289
100.0% 100.0% 100.0%

2.3. Experiences: Consultations for using technology in teaching and research University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 1 144 329
5.3% 11.4% 10.0%
Fair 3 172 390
15.8% 13.6% 11.9%
Neutral 3 204 511
15.8% 16.1% 15.5%
Good 7 374 1001
36.8% 29.6% 30.4%
Excellent 5 168 626
26.3% 13.3% 19.0%
N/A 0 203 431
0.0% 16.0% 13.1%
Total respondent count
(Percentages sum to 100%)		 19 1265 3288
100.0% 100.0% 100.0%

2.3. Experiences: Specialized teaching software University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 3 157 375
15.8% 12.5% 11.5%
Fair 1 162 421
5.3% 12.9% 12.9%
Neutral 2 270 631
10.5% 21.5% 19.3%
Good 9 225 719
47.4% 17.9% 22.0%
Excellent 1 68 262
5.3% 5.4% 8.0%
N/A 3 376 859
15.8% 29.9% 26.3%
Total respondent count
(Percentages sum to 100%)		 19 1258 3267
100.0% 100.0% 100.0%

2.3. Experiences: Locally housed high-performance computing/research computing services University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 1 81 338
5.3% 6.4% 10.3%
Fair 1 51 127
5.3% 4.0% 3.9%
Neutral 1 135 342
5.3% 10.7% 10.4%
Good 5 125 213
26.3% 9.9% 6.5%
Excellent 1 79 131
5.3% 6.3% 4.0%
N/A 10 789 2129
52.6% 62.6% 64.9%
Total respondent count
(Percentages sum to 100%)		 19 1260 3280
100.0% 100.0% 100.0%

2.3. Experiences: Outsourced high-performance computing (or research computing) systems University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 0 78 285
0.0% 6.2% 8.7%
Fair 0 36 102
0.0% 2.9% 3.1%
Neutral 1 131 361
5.3% 10.4% 11.0%
Good 2 47 123
10.5% 3.7% 3.8%
Excellent 1 29 60
5.3% 2.3% 1.8%
N/A 15 942 2349
78.9% 74.6% 71.6%
Total respondent count
(Percentages sum to 100%)		 19 1263 3280
100.0% 100.0% 100.0%

2.3. Experiences: Self-publishing University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 1 121 366
5.6% 9.6% 11.2%
Fair 2 77 183
11.1% 6.1% 5.6%
Neutral 3 173 443
16.7% 13.7% 13.5%
Good 2 89 230
11.1% 7.1% 7.0%
Excellent 1 32 82
5.6% 2.5% 2.5%
N/A 9 768 1975
50.0% 61.0% 60.2%
Total respondent count
(Percentages sum to 100%)		 18 1260 3279
100.0% 100.0% 100.0%

2.3. Experiences: New models for global research collaborations University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 2 140 395
10.5% 11.1% 12.1%
Fair 0 73 165
0.0% 5.8% 5.0%
Neutral 4 179 440
21.1% 14.2% 13.4%
Good 0 67 167
0.0% 5.3% 5.1%
Excellent 1 21 57
5.3% 1.7% 1.7%
N/A 12 779 2053
63.2% 61.9% 62.6%
Total respondent count
(Percentages sum to 100%)		 19 1259 3277
100.0% 100.0% 100.0%

2.3. Experiences: Open content University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Poor 1 97 278
5.3% 7.7% 8.5%
Fair 1 82 221
5.3% 6.5% 6.7%
Neutral 5 232 541
26.3% 18.4% 16.5%
Good 3 156 434
15.8% 12.4% 13.2%
Excellent 3 53 136
15.8% 4.2% 4.2%
N/A 6 642 1666
31.6% 50.9% 50.9%
Total respondent count
(Percentages sum to 100%)		 19 1262 3276
100.0% 100.0% 100.0%

2.5. Privacy and security: I take sufficient measures to keep my research and scholarly data secure. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 4 165 525
7.1% 3.5% 4.4%
Strongly disagree 1 31 78
1.8% 0.7% 0.7%
Disagree 2 163 359
3.6% 3.5% 3.0%
Neutral 10 733 1968
17.9% 15.6% 16.4%
Agree 25 2361 5701
44.6% 50.1% 47.6%
Strongly agree 14 1257 3347
25.0% 26.7% 27.9%
Total respondent count
(Percentages sum to 100%)		 56 4710 11978
100.0% 100.0% 100.0%

2.5. Privacy and security: I take sufficient measures to keep data about my students secure. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 134 274
1.8% 2.8% 2.3%
Strongly disagree 0 15 48
0.0% 0.3% 0.4%
Disagree 3 92 179
5.3% 2.0% 1.5%
Neutral 6 418 899
10.5% 8.9% 7.5%
Agree 32 2361 5753
56.1% 50.1% 47.9%
Strongly agree 15 1692 4868
26.3% 35.9% 40.5%
Total respondent count
(Percentages sum to 100%)		 57 4712 12021
100.0% 100.0% 100.0%

2.5. Privacy and security: I have confidence in my institution’s ability to safeguard my personal information. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 5 199 551
8.8% 4.2% 4.6%
Strongly disagree 3 298 705
5.3% 6.3% 5.9%
Disagree 9 563 1336
15.8% 11.9% 11.1%
Neutral 11 1148 2682
19.3% 24.3% 22.3%
Agree 25 1984 4993
43.9% 41.9% 41.5%
Strongly agree 4 541 1764
7.0% 11.4% 14.7%
Total respondent count
(Percentages sum to 100%)		 57 4733 12031
100.0% 100.0% 100.0%

2.5. Privacy and security: In general, I have confidence in my institution's data privacy practices. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 6 255 615
10.5% 5.4% 5.1%
Strongly disagree 1 205 530
1.8% 4.3% 4.4%
Disagree 9 387 970
15.8% 8.2% 8.1%
Neutral 11 1053 2440
19.3% 22.3% 20.3%
Agree 24 2167 5431
42.1% 45.8% 45.1%
Strongly agree 6 661 2045
10.5% 14.0% 17.0%
Total respondent count
(Percentages sum to 100%)		 57 4728 12031
100.0% 100.0% 100.0%

2.5. Privacy and security: In general, I have confidence in my institution’s information security practices. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 6 227 569
10.5% 4.8% 4.7%
Strongly disagree 1 195 501
1.8% 4.1% 4.2%
Disagree 7 419 1010
12.3% 8.9% 8.4%
Neutral 12 972 2293
21.1% 20.6% 19.1%
Agree 25 2250 5623
43.9% 47.7% 46.8%
Strongly agree 6 658 2027
10.5% 13.9% 16.9%
Total respondent count
(Percentages sum to 100%)		 57 4721 12023
100.0% 100.0% 100.0%

2.5. Privacy and security: I understand relevant university policies about free online data storage. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 3 157 457
16.7% 12.5% 13.9%
Strongly disagree 4 120 334
22.2% 9.5% 10.2%
Disagree 4 290 716
22.2% 23.0% 21.8%
Neutral 2 220 546
11.1% 17.4% 16.6%
Agree 5 368 919
27.8% 29.2% 28.0%
Strongly agree 0 106 314
0.0% 8.4% 9.6%
Total respondent count
(Percentages sum to 100%)		 18 1261 3286
100.0% 100.0% 100.0%

2.5. Privacy and security: I understand relevant university policies and state and federal laws about data protection. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 51 130
11.1% 4.0% 4.0%
Strongly disagree 0 28 92
0.0% 2.2% 2.8%
Disagree 1 106 237
5.6% 8.4% 7.2%
Neutral 6 182 412
33.3% 14.4% 12.5%
Agree 7 569 1520
38.9% 44.9% 46.2%
Strongly agree 2 330 900
11.1% 26.1% 27.3%
Total respondent count
(Percentages sum to 100%)		 18 1266 3291
100.0% 100.0% 100.0%

2.5. Privacy and security: I have access to all the resources I need to keep my research and scholarly data secure. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 5 170 504
27.8% 13.4% 15.4%
Strongly disagree 1 75 164
5.6% 5.9% 5.0%
Disagree 0 120 307
0.0% 9.5% 9.4%
Neutral 7 295 750
38.9% 23.3% 22.9%
Agree 5 453 1148
27.8% 35.8% 35.0%
Strongly agree 0 152 407
0.0% 12.0% 12.4%
Total respondent count
(Percentages sum to 100%)		 18 1265 3280
100.0% 100.0% 100.0%

2.5. Privacy and security: I have access to all the resources I need to keep my personal data and information secure. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 5 149 387
27.8% 11.8% 11.8%
Strongly disagree 0 75 190
0.0% 5.9% 5.8%
Disagree 2 146 354
11.1% 11.6% 10.8%
Neutral 6 313 734
33.3% 24.8% 22.3%
Agree 4 441 1242
22.2% 34.9% 37.8%
Strongly agree 1 139 379
5.6% 11.0% 11.5%
Total respondent count
(Percentages sum to 100%)		 18 1263 3286
100.0% 100.0% 100.0%

2.5. Privacy and security: My institution has mandatory information security training regarding institutional data. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 9 328 806
50.0% 26.0% 24.5%
Strongly disagree 4 116 355
22.2% 9.2% 10.8%
Disagree 2 173 501
11.1% 13.7% 15.3%
Neutral 1 155 388
5.6% 12.3% 11.8%
Agree 2 328 794
11.1% 26.0% 24.2%
Strongly agree 0 162 441
0.0% 12.8% 13.4%
Total respondent count
(Percentages sum to 100%)		 18 1262 3285
100.0% 100.0% 100.0%

2.5. Privacy and security: My institution offers optional information security training regarding institutional data. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 10 495 1200
55.6% 39.4% 36.6%
Strongly disagree 2 70 226
11.1% 5.6% 6.9%
Disagree 2 117 349
11.1% 9.3% 10.6%
Neutral 1 204 512
5.6% 16.2% 15.6%
Agree 3 280 739
16.7% 22.3% 22.5%
Strongly agree 0 91 254
0.0% 7.2% 7.7%
Total respondent count
(Percentages sum to 100%)		 18 1257 3280
100.0% 100.0% 100.0%

2.5. Privacy and security: My institution’s privacy and security policies impede my productivity. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 4 104 275
23.5% 8.2% 8.4%
Strongly disagree 3 242 659
17.6% 19.2% 20.1%
Disagree 6 447 1218
35.3% 35.4% 37.1%
Neutral 3 270 622
17.6% 21.4% 19.0%
Agree 1 132 348
5.9% 10.5% 10.6%
Strongly agree 0 66 159
0.0% 5.2% 4.8%
Total respondent count
(Percentages sum to 100%)		 17 1261 3281
100.0% 100.0% 100.0%

2.5. Privacy and security: My institution’s intellectual property policies impede my productivity. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 5 183 487
27.8% 14.4% 14.8%
Strongly disagree 1 202 571
5.6% 15.9% 17.4%
Disagree 7 434 1113
38.9% 34.3% 33.9%
Neutral 3 291 718
16.7% 23.0% 21.9%
Agree 2 109 270
11.1% 8.6% 8.2%
Strongly agree 0 48 125
0.0% 3.8% 3.8%
Total respondent count
(Percentages sum to 100%)		 18 1267 3284
100.0% 100.0% 100.0%

2.6. Using student data to create individualized messages about academic progress, training, and guidance opportunities University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 5 635 1398
8.8% 13.5% 11.6%
Bad idea 13 1011 2413
22.8% 21.4% 20.1%
Neither good nor bad 13 1462 3644
22.8% 31.0% 30.3%
Good idea 20 1341 3725
35.1% 28.4% 31.0%
Very good idea 6 267 843
10.5% 5.7% 7.0%
Total respondent count
(Percentages sum to 100%)		 57 4716 12023
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ performance in past courses University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 2 117 265
10.5% 9.3% 8.1%
Bad idea 0 135 323
0.0% 10.7% 9.9%
Neither good nor bad 6 253 629
31.6% 20.1% 19.2%
Good idea 9 560 1503
47.4% 44.6% 45.9%
Very good idea 2 191 555
10.5% 15.2% 16.9%
Total respondent count
(Percentages sum to 100%)		 19 1256 3275
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ performance in current courses University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 2 92 212
10.5% 7.3% 6.5%
Bad idea 0 112 267
0.0% 8.9% 8.1%
Neither good nor bad 3 213 495
15.8% 16.9% 15.1%
Good idea 10 592 1587
52.6% 47.0% 48.4%
Very good idea 4 251 717
21.1% 19.9% 21.9%
Total respondent count
(Percentages sum to 100%)		 19 1260 3278
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ progress toward degree or certificate goal University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 0 57 131
0.0% 4.5% 4.0%
Bad idea 1 55 129
5.3% 4.4% 3.9%
Neither good nor bad 3 180 420
15.8% 14.3% 12.8%
Good idea 8 632 1651
42.1% 50.2% 50.4%
Very good idea 7 336 942
36.8% 26.7% 28.8%
Total respondent count
(Percentages sum to 100%)		 19 1260 3273
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ performance in individual courses compared to the performance of others University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 5 161 404
26.3% 12.8% 12.3%
Bad idea 3 197 517
15.8% 15.7% 15.8%
Neither good nor bad 1 251 697
5.3% 20.0% 21.3%
Good idea 7 486 1215
36.8% 38.6% 37.1%
Very good idea 3 163 442
15.8% 13.0% 13.5%
Total respondent count
(Percentages sum to 100%)		 19 1258 3275
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ activity on a college or university website University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 4 280 615
21.1% 22.4% 18.8%
Bad idea 5 270 622
26.3% 21.6% 19.1%
Neither good nor bad 6 315 834
31.6% 25.2% 25.5%
Good idea 4 319 945
21.1% 25.5% 28.9%
Very good idea 0 65 249
0.0% 5.2% 7.6%
Total respondent count
(Percentages sum to 100%)		 19 1249 3265
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ activity in a specific application or service provided by the institution University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 4 193 411
21.1% 15.4% 12.6%
Bad idea 2 189 440
10.5% 15.1% 13.5%
Neither good nor bad 8 383 927
42.1% 30.6% 28.4%
Good idea 4 378 1165
21.1% 30.2% 35.7%
Very good idea 1 108 319
5.3% 8.6% 9.8%
Total respondent count
(Percentages sum to 100%)		 19 1251 3262
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ campus-based activities logged through student ID/smart cards University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 6 323 674
31.6% 25.6% 20.6%
Bad idea 4 296 704
21.1% 23.5% 21.5%
Neither good nor bad 4 305 841
21.1% 24.2% 25.7%
Good idea 5 274 828
26.3% 21.7% 25.3%
Very good idea 0 62 230
0.0% 4.9% 7.0%
Total respondent count
(Percentages sum to 100%)		 19 1260 3277
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ campus-based activities logged through smartphones University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 8 415 915
42.1% 32.9% 27.9%
Bad idea 5 323 820
26.3% 25.6% 25.0%
Neither good nor bad 4 293 793
21.1% 23.2% 24.2%
Good idea 2 195 595
10.5% 15.5% 18.2%
Very good idea 0 36 151
0.0% 2.9% 4.6%
Total respondent count
(Percentages sum to 100%)		 19 1262 3274
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ location on campus University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 10 506 1163
52.6% 40.3% 35.6%
Bad idea 4 338 898
21.1% 26.9% 27.5%
Neither good nor bad 3 258 708
15.8% 20.6% 21.6%
Good idea 2 126 388
10.5% 10.0% 11.9%
Very good idea 0 27 114
0.0% 2.2% 3.5%
Total respondent count
(Percentages sum to 100%)		 19 1255 3271
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ proximity to a college building, office, or resource University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 10 453 1053
52.6% 36.0% 32.2%
Bad idea 4 333 852
21.1% 26.5% 26.0%
Neither good nor bad 4 296 826
21.1% 23.5% 25.2%
Good idea 1 146 423
5.3% 11.6% 12.9%
Very good idea 0 30 119
0.0% 2.4% 3.6%
Total respondent count
(Percentages sum to 100%)		 19 1258 3273
100.0% 100.0% 100.0%

2.7. Collecting data from/about students’ social-media activities University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 8 550 1285
44.4% 43.7% 39.3%
Bad idea 4 407 999
22.2% 32.3% 30.5%
Neither good nor bad 5 174 580
27.8% 13.8% 17.7%
Good idea 1 104 311
5.6% 8.3% 9.5%
Very good idea 0 24 98
0.0% 1.9% 3.0%
Total respondent count
(Percentages sum to 100%)		 18 1259 3273
100.0% 100.0% 100.0%

2.8. Combining data about students’ school-related activities with their social-media and mobile-device data University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Very bad idea 14 1141 2553
24.1% 24.3% 21.3%
Bad idea 24 1534 3674
41.4% 32.6% 30.7%
Neither good nor bad 11 1117 2891
19.0% 23.8% 24.1%
Good idea 8 779 2366
13.8% 16.6% 19.7%
Very good idea 1 128 499
1.7% 2.7% 4.2%
Total respondent count
(Percentages sum to 100%)		 58 4699 11983
100.0% 100.0% 100.0%

2.9. Online learning helps students learn more effectively University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 36 79
5.3% 2.8% 2.4%
Strongly disagree 3 217 540
15.8% 17.1% 16.4%
Disagree 2 310 779
10.5% 24.5% 23.6%
Neutral 9 424 1047
47.4% 33.5% 31.8%
Agree 2 197 583
10.5% 15.6% 17.7%
Strongly agree 2 82 266
10.5% 6.5% 8.1%
Total respondent count
(Percentages sum to 100%)		 19 1266 3294
100.0% 100.0% 100.0%

2.9. Online learning will lead to pedagogical breakthroughs University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 39 110
0.0% 3.1% 3.3%
Strongly disagree 3 174 430
15.8% 13.8% 13.1%
Disagree 3 268 609
15.8% 21.2% 18.5%
Neutral 7 370 979
36.8% 29.3% 29.7%
Agree 4 296 798
21.1% 23.4% 24.2%
Strongly agree 2 117 367
10.5% 9.3% 11.1%
Total respondent count
(Percentages sum to 100%)		 19 1264 3293
100.0% 100.0% 100.0%

2.9. Online learning will make higher education available to more students University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 13 29
0.0% 1.0% 0.9%
Strongly disagree 0 54 143
0.0% 4.3% 4.3%
Disagree 3 109 233
15.8% 8.6% 7.1%
Neutral 5 187 437
26.3% 14.8% 13.3%
Agree 8 640 1579
42.1% 50.6% 48.0%
Strongly agree 3 261 872
15.8% 20.6% 26.5%
Total respondent count
(Percentages sum to 100%)		 19 1264 3293
100.0% 100.0% 100.0%

For question 2.11, respondents ranked up to ten items 1–10, with 1 representing the action done first.
The values reported here are the average rank of each item and the number of respondents ranking each item.

2.11. Tech support or assistance University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Ask your friends Mean 5.5 5.2 5.2
N 23 1596 4053
Ask your family Mean 5.1 5.4 5.3
N 23 1579 4112
Ask your peers or colleagues Mean 2.9 2.8 2.8
N 39 3555 9116
Ask teaching or research assistants Mean 4.8 4.7 5.2
N 25 1685 3605
Ask your students Mean 6.0 5.5 5.5
N 20 1643 4275
Search Google, YouTube, or another online source Mean 2.3 2.7 2.8
N 43 3583 8732
Contact the company or vendor Mean 6.5 5.4 5.4
N 20 1765 4458
Use the college/university help desk services Mean 3.2 3.1 2.9
N 47 3971 10362
Figure it out on your own Mean 2.5 2.4 2.4
N 48 3943 10115
Other Mean 7.9 7.5 8.0
N 11 989 2459

2.12. Help desk services: Walk-in University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not offered 3 77 237
16.7% 6.2% 7.3%
N/A 5 531 1133
27.8% 42.5% 34.9%
Poor 1 57 139
5.6% 4.6% 4.3%
Fair 1 53 161
5.6% 4.2% 5.0%
Neutral 4 126 307
22.2% 10.1% 9.5%
Good 3 256 720
16.7% 20.5% 22.2%
Excellent 1 148 549
5.6% 11.9% 16.9%
Total respondent count
(Percentages sum to 100%)		 18 1248 3246
100.0% 100.0% 100.0%

2.12. Help desk services: Phone University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not offered 0 23 47
0.0% 1.8% 1.4%
N/A 4 184 320
22.2% 14.6% 9.8%
Poor 1 84 190
5.6% 6.7% 5.8%
Fair 3 111 300
16.7% 8.8% 9.2%
Neutral 2 129 325
11.1% 10.2% 9.9%
Good 5 446 1190
27.8% 35.4% 36.3%
Excellent 3 283 906
16.7% 22.5% 27.6%
Total respondent count
(Percentages sum to 100%)		 18 1260 3278
100.0% 100.0% 100.0%

2.12. Help desk services: E-mail University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not offered 1 27 64
5.6% 2.1% 2.0%
N/A 2 119 275
11.1% 9.5% 8.4%
Poor 3 82 219
16.7% 6.5% 6.7%
Fair 2 129 338
11.1% 10.3% 10.3%
Neutral 2 155 363
11.1% 12.3% 11.1%
Good 6 501 1294
33.3% 39.9% 39.6%
Excellent 2 243 714
11.1% 19.3% 21.9%
Total respondent count
(Percentages sum to 100%)		 18 1256 3267
100.0% 100.0% 100.0%

2.12. Help desk services: Web form University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not offered 1 76 268
5.6% 6.1% 8.3%
N/A 3 398 978
16.7% 32.0% 30.3%
Poor 2 117 271
11.1% 9.4% 8.4%
Fair 3 101 270
16.7% 8.1% 8.4%
Neutral 1 197 495
5.6% 15.8% 15.3%
Good 7 260 662
38.9% 20.9% 20.5%
Excellent 1 94 287
5.6% 7.6% 8.9%
Total respondent count
(Percentages sum to 100%)		 18 1243 3231
100.0% 100.0% 100.0%

2.12. Help desk services: Chat/IM University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not offered 10 243 704
55.6% 19.5% 21.8%
N/A 6 687 1555
33.3% 55.1% 48.2%
Poor 0 47 105
0.0% 3.8% 3.3%
Fair 0 22 84
0.0% 1.8% 2.6%
Neutral 1 117 319
5.6% 9.4% 9.9%
Good 0 94 298
0.0% 7.5% 9.2%
Excellent 1 36 158
5.6% 2.9% 4.9%
Total respondent count
(Percentages sum to 100%)		 18 1246 3223
100.0% 100.0% 100.0%

2.12. Help desk services: Remote assistance/desktop University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not offered 5 115 316
29.4% 9.2% 9.8%
N/A 6 516 1101
35.3% 41.4% 34.0%
Poor 0 50 131
0.0% 4.0% 4.1%
Fair 1 61 164
5.9% 4.9% 5.1%
Neutral 3 111 317
17.6% 8.9% 9.8%
Good 0 241 713
0.0% 19.3% 22.0%
Excellent 2 152 492
11.8% 12.2% 15.2%
Total respondent count
(Percentages sum to 100%)		 17 1246 3234
100.0% 100.0% 100.0%

2.12. Help desk services: Self-service FAQ University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not offered 0 62 254
0.0% 5.0% 7.9%
N/A 3 293 786
16.7% 23.5% 24.4%
Poor 5 185 410
27.8% 14.8% 12.7%
Fair 3 185 419
16.7% 14.8% 13.0%
Neutral 7 246 607
38.9% 19.7% 18.8%
Good 0 227 589
0.0% 18.2% 18.3%
Excellent 0 48 161
0.0% 3.9% 5.0%
Total respondent count
(Percentages sum to 100%)		 18 1246 3226
100.0% 100.0% 100.0%

2.12. Help desk services: Overall University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not offered 0 24 42
0.0% 0.5% 0.3%
N/A 2 182 312
3.5% 3.9% 2.6%
Poor 6 276 598
10.5% 5.9% 5.0%
Fair 7 510 1199
12.3% 10.8% 10.0%
Neutral 8 573 1248
14.0% 12.2% 10.4%
Good 22 2071 5324
38.6% 43.9% 44.4%
Excellent 12 1079 3280
21.1% 22.9% 27.3%
Total respondent count
(Percentages sum to 100%)		 57 4715 12003
100.0% 100.0% 100.0%

2.13. My institution maintains a highly qualified IT staff. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 105 245
5.6% 8.3% 7.5%
Strongly disagree 1 91 207
5.6% 7.2% 6.3%
Disagree 2 122 303
11.1% 9.7% 9.2%
Neutral 4 247 596
22.2% 19.6% 18.2%
Agree 7 507 1335
38.9% 40.3% 40.7%
Strongly agree 3 187 593
16.7% 14.9% 18.1%
Total respondent count
(Percentages sum to 100%)		 18 1259 3279
100.0% 100.0% 100.0%

2.13. My institution facilitates the use of technology in collaboration with academic leadership. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 159 299
11.1% 12.6% 9.1%
Strongly disagree 1 121 295
5.6% 9.6% 9.0%
Disagree 1 238 523
5.6% 18.9% 16.0%
Neutral 7 284 713
38.9% 22.6% 21.8%
Agree 4 380 1169
22.2% 30.2% 35.7%
Strongly agree 3 76 271
16.7% 6.0% 8.3%
Total respondent count
(Percentages sum to 100%)		 18 1258 3270
100.0% 100.0% 100.0%

2.13. My institution funds IT strategically. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 7 504 1260
38.9% 40.1% 38.5%
Strongly disagree 1 153 376
5.6% 12.2% 11.5%
Disagree 4 177 464
22.2% 14.1% 14.2%
Neutral 1 232 582
5.6% 18.4% 17.8%
Agree 3 145 462
16.7% 11.5% 14.1%
Strongly agree 2 47 129
11.1% 3.7% 3.9%
Total respondent count
(Percentages sum to 100%)		 18 1258 3273
100.0% 100.0% 100.0%

2.13. My institution improves student outcomes through an approach that uses technology. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 4 261 525
22.2% 20.8% 16.1%
Strongly disagree 1 90 226
5.6% 7.2% 6.9%
Disagree 3 182 472
16.7% 14.5% 14.5%
Neutral 3 348 812
16.7% 27.7% 24.9%
Agree 7 325 1013
38.9% 25.9% 31.0%
Strongly agree 0 50 217
0.0% 4.0% 6.6%
Total respondent count
(Percentages sum to 100%)		 18 1256 3265
100.0% 100.0% 100.0%

2.13. My institution demonstrates the business value of information technology. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 3 419 987
16.7% 33.3% 30.2%
Strongly disagree 0 108 259
0.0% 8.6% 7.9%
Disagree 5 188 487
27.8% 15.0% 14.9%
Neutral 5 288 719
27.8% 22.9% 22.0%
Agree 2 195 635
11.1% 15.5% 19.4%
Strongly agree 3 59 179
16.7% 4.7% 5.5%
Total respondent count
(Percentages sum to 100%)		 18 1257 3266
100.0% 100.0% 100.0%

2.13. My institution demonstrates how technology and the IT organization can help the institution achieve its goals. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 226 518
11.1% 18.0% 15.9%
Strongly disagree 0 152 328
0.0% 12.1% 10.0%
Disagree 5 246 619
27.8% 19.6% 18.9%
Neutral 5 314 780
27.8% 25.0% 23.9%
Agree 4 267 840
22.2% 21.3% 25.7%
Strongly agree 2 51 182
11.1% 4.1% 5.6%
Total respondent count
(Percentages sum to 100%)		 18 1256 3267
100.0% 100.0% 100.0%

2.13. My institution increases the IT organization’s capacity for managing change. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 5 407 951
27.8% 32.3% 29.1%
Strongly disagree 0 139 328
0.0% 11.0% 10.0%
Disagree 5 202 513
27.8% 16.0% 15.7%
Neutral 4 268 687
22.2% 21.2% 21.0%
Agree 4 205 634
22.2% 16.2% 19.4%
Strongly agree 0 41 158
0.0% 3.2% 4.8%
Total respondent count
(Percentages sum to 100%)		 18 1262 3271
100.0% 100.0% 100.0%

2.13. My institution provides user support for mobile, online education, cloud, and BYOD environments. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 6 279 648
33.3% 22.2% 19.8%
Strongly disagree 1 119 274
5.6% 9.5% 8.4%
Disagree 4 189 495
22.2% 15.0% 15.1%
Neutral 1 273 713
5.6% 21.7% 21.8%
Agree 6 339 940
33.3% 27.0% 28.8%
Strongly agree 0 57 198
0.0% 4.5% 6.1%
Total respondent count
(Percentages sum to 100%)		 18 1256 3268
100.0% 100.0% 100.0%

2.13. My institution is developing mobile, cloud, and digital security policies that work for most …. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 10 514 1315
55.6% 40.8% 40.1%
Strongly disagree 0 91 206
0.0% 7.2% 6.3%
Disagree 2 115 357
11.1% 9.1% 10.9%
Neutral 3 270 647
16.7% 21.4% 19.7%
Agree 3 228 602
16.7% 18.1% 18.4%
Strongly agree 0 43 150
0.0% 3.4% 4.6%
Total respondent count
(Percentages sum to 100%)		 18 1261 3277
100.0% 100.0% 100.0%

2.13. My institution has an agile approach to IT infrastructure that can respond …. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 5 293 716
27.8% 23.3% 21.9%
Strongly disagree 2 222 501
11.1% 17.6% 15.3%
Disagree 3 238 621
16.7% 18.9% 19.0%
Neutral 3 242 638
16.7% 19.2% 19.5%
Agree 4 209 627
22.2% 16.6% 19.2%
Strongly agree 1 54 169
5.6% 4.3% 5.2%
Total respondent count
(Percentages sum to 100%)		 18 1258 3272
100.0% 100.0% 100.0%

2.13. My institution facilitates a better understanding of information privacy and security. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 182 492
11.1% 14.5% 15.1%
Strongly disagree 1 114 258
5.6% 9.1% 7.9%
Disagree 6 231 578
33.3% 18.3% 17.7%
Neutral 4 339 876
22.2% 26.9% 26.8%
Agree 5 345 887
27.8% 27.4% 27.1%
Strongly agree 0 48 178
0.0% 3.8% 5.4%
Total respondent count
(Percentages sum to 100%)		 18 1259 3269
100.0% 100.0% 100.0%

2.13. My institution is committed to supporting accessible or adaptive technologies for students with disabilities. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 6 480 1068
33.3% 38.1% 32.6%
Strongly disagree 0 52 142
0.0% 4.1% 4.3%
Disagree 1 66 182
5.6% 5.2% 5.6%
Neutral 6 200 543
33.3% 15.9% 16.6%
Agree 4 356 977
22.2% 28.3% 29.8%
Strongly agree 1 105 364
5.6% 8.3% 11.1%
Total respondent count
(Percentages sum to 100%)		 18 1259 3276
100.0% 100.0% 100.0%

2.13. My institution supports faculty technology needs. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 24 67
5.6% 1.9% 2.0%
Strongly disagree 2 148 342
11.1% 11.7% 10.4%
Disagree 3 195 477
16.7% 15.5% 14.5%
Neutral 3 301 686
16.7% 23.9% 20.9%
Agree 7 497 1343
38.9% 39.4% 40.9%
Strongly agree 2 95 365
11.1% 7.5% 11.1%
Total respondent count
(Percentages sum to 100%)		 18 1260 3280
100.0% 100.0% 100.0%

3.1. Agree/disagree: I wish my students were better prepared to use institutionally specific technology. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 2 220 407
3.8% 5.1% 3.6%
Strongly disagree 3 178 390
5.7% 4.2% 3.4%
Disagree 9 829 1734
17.0% 19.3% 15.1%
Neutral 16 1180 2829
30.2% 27.5% 24.7%
Agree 16 1364 4222
30.2% 31.8% 36.9%
Strongly agree 7 514 1868
13.2% 12.0% 16.3%
Total respondent count
(Percentages sum to 100%)		 53 4285 11450
100.0% 100.0% 100.0%

3.1. Agree/disagree: I wish my students were better prepared to use basic software programs and applications. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 135 274
0.0% 3.1% 2.4%
Strongly disagree 7 334 663
13.2% 7.8% 5.8%
Disagree 13 1119 2465
24.5% 26.1% 21.5%
Neutral 14 1124 2877
26.4% 26.2% 25.1%
Agree 13 1082 3422
24.5% 25.2% 29.9%
Strongly agree 6 496 1761
11.3% 11.6% 15.4%
Total respondent count
(Percentages sum to 100%)		 53 4290 11462
100.0% 100.0% 100.0%

3.1. Agree/disagree: Most of my students have adequate technology skills for carrying out course activities. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 12 19
0.0% 1.0% 0.6%
Strongly disagree 0 47 142
0.0% 4.0% 4.5%
Disagree 1 207 581
5.9% 17.7% 18.3%
Neutral 2 176 526
11.8% 15.1% 16.6%
Agree 12 589 1605
70.6% 50.4% 50.6%
Strongly agree 2 138 302
11.8% 11.8% 9.5%
Total respondent count
(Percentages sum to 100%)		 17 1169 3175
100.0% 100.0% 100.0%

3.1. Agree/disagree: Too many of my students look to me or my TAs for technology support to fulfill course requirements. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 49 120
0.0% 4.2% 3.8%
Strongly disagree 0 113 298
0.0% 9.6% 9.4%
Disagree 11 402 1005
64.7% 34.3% 31.7%
Neutral 3 217 614
17.6% 18.5% 19.3%
Agree 3 269 796
17.6% 23.0% 25.1%
Strongly agree 0 121 342
0.0% 10.3% 10.8%
Total respondent count
(Percentages sum to 100%)		 17 1171 3175
100.0% 100.0% 100.0%

3.3. Alerts and notifications: Guidance about courses students might consider taking in the future University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 164 341
1.9% 3.8% 3.0%
Not at all interested 8 609 1357
15.4% 14.3% 11.9%
Not very interested 10 922 2095
19.2% 21.6% 18.4%
Moderately interested 12 1529 3957
23.1% 35.8% 34.7%
Very interested 15 801 2624
28.8% 18.8% 23.0%
Extremely interested 6 246 1023
11.5% 5.8% 9.0%
Total respondent count
(Percentages sum to 100%)		 52 4271 11397
100.0% 100.0% 100.0%

3.3. Alerts and notifications: Alerts if it appears a student’s progress in a course is declining University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 123 222
1.9% 2.9% 1.9%
Not at all interested 4 464 914
7.5% 10.9% 8.0%
Not very interested 3 614 1327
5.7% 14.4% 11.6%
Moderately interested 14 1484 3533
26.4% 34.7% 31.0%
Very interested 22 1220 3793
41.5% 28.5% 33.3%
Extremely interested 9 369 1614
17.0% 8.6% 14.2%
Total respondent count
(Percentages sum to 100%)		 53 4274 11403
100.0% 100.0% 100.0%

3.3. Alerts and notifications: Suggestions for how to improve performance in a course … University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 124 236
1.9% 2.9% 2.1%
Not at all interested 5 463 924
9.3% 10.8% 8.1%
Not very interested 4 611 1298
7.4% 14.3% 11.4%
Moderately interested 16 1542 3795
29.6% 36.1% 33.3%
Very interested 17 1181 3724
31.5% 27.7% 32.7%
Extremely interested 11 350 1417
20.4% 8.2% 12.4%
Total respondent count
(Percentages sum to 100%)		 54 4271 11394
100.0% 100.0% 100.0%

3.3. Alerts and notifications: Suggestions about new or different academic resources for your students University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 39 69
6.3% 3.4% 2.2%
Not at all interested 1 85 181
6.3% 7.3% 5.7%
Not very interested 1 110 227
6.3% 9.5% 7.2%
Moderately interested 5 405 1031
31.3% 34.9% 32.7%
Very interested 3 387 1127
18.8% 33.3% 35.7%
Extremely interested 5 136 519
31.3% 11.7% 16.5%
Total respondent count
(Percentages sum to 100%)		 16 1162 3154
100.0% 100.0% 100.0%

3.3. Alerts and notifications: Automated tracking of course attendance … University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 46 112
5.9% 4.0% 3.6%
Not at all interested 4 296 719
23.5% 25.5% 22.8%
Not very interested 4 230 580
23.5% 19.8% 18.4%
Moderately interested 1 258 672
5.9% 22.2% 21.3%
Very interested 3 180 602
17.6% 15.5% 19.1%
Extremely interested 4 153 467
23.5% 13.2% 14.8%
Total respondent count
(Percentages sum to 100%)		 17 1163 3152
100.0% 100.0% 100.0%

3.3. Alerts and notifications: Personalized support and information on your students’ progress toward their degree goals University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 50 97
5.9% 4.3% 3.1%
Not at all interested 0 149 292
0.0% 12.8% 9.3%
Not very interested 4 164 368
23.5% 14.1% 11.7%
Moderately interested 3 390 1009
17.6% 33.5% 32.0%
Very interested 2 299 981
11.8% 25.7% 31.1%
Extremely interested 7 113 405
41.2% 9.7% 12.8%
Total respondent count
(Percentages sum to 100%)		 17 1165 3152
100.0% 100.0% 100.0%

3.3. Alerts and notifications: Personalized quizzes or practice questions oriented to your students … University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 50 114
5.9% 4.3% 3.6%
Not at all interested 0 202 488
0.0% 17.4% 15.5%
Not very interested 4 227 548
23.5% 19.5% 17.4%
Moderately interested 6 324 852
35.3% 27.9% 27.0%
Very interested 4 256 785
23.5% 22.0% 24.9%
Extremely interested 2 104 365
11.8% 8.9% 11.6%
Total respondent count
(Percentages sum to 100%)		 17 1163 3152
100.0% 100.0% 100.0%

3.3. Alerts and notifications: Personalized dashboards that give students real-time feedback about their progress University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 52 102
6.3% 4.5% 3.2%
Not at all interested 1 161 347
6.3% 13.8% 11.0%
Not very interested 1 157 368
6.3% 13.5% 11.7%
Moderately interested 5 393 961
31.3% 33.8% 30.5%
Very interested 4 291 903
25.0% 25.0% 28.6%
Extremely interested 4 110 473
25.0% 9.5% 15.0%
Total respondent count
(Percentages sum to 100%)		 16 1164 3154
100.0% 100.0% 100.0%

3.3. Alerts and notifications: Personalized dashboards that give you real-time feedback about students’ progress University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 56 112
11.8% 4.8% 3.6%
Not at all interested 0 181 392
0.0% 15.6% 12.4%
Not very interested 3 182 431
17.6% 15.6% 13.7%
Moderately interested 6 361 931
35.3% 31.0% 29.5%
Very interested 3 275 874
17.6% 23.6% 27.7%
Extremely interested 3 108 412
17.6% 9.3% 13.1%
Total respondent count
(Percentages sum to 100%)		 17 1163 3152
100.0% 100.0% 100.0%

3.4. Online services: Guidance about courses students might consider taking in the future University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not provided 10 444 1286
58.8% 38.2% 41.0%
Don’t know 4 408 919
23.5% 35.1% 29.3%
Not at all useful 1 60 132
5.9% 5.2% 4.2%
Not very useful 0 78 154
0.0% 6.7% 4.9%
Moderately useful 2 99 306
11.8% 8.5% 9.7%
Very useful 0 54 240
0.0% 4.7% 7.6%
Extremely useful 0 18 103
0.0% 1.6% 3.3%
Total respondent count
(Percentages sum to 100%)		 17 1161 3140
100.0% 100.0% 100.0%

3.4. Online services: Alerts if it appears a student’s progress in a course is declining University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not provided 6 413 1073
35.3% 35.6% 34.3%
Don’t know 2 347 716
11.8% 29.9% 22.9%
Not at all useful 0 51 124
0.0% 4.4% 4.0%
Not very useful 1 81 226
5.9% 7.0% 7.2%
Moderately useful 5 156 482
29.4% 13.4% 15.4%
Very useful 2 82 334
11.8% 7.1% 10.7%
Extremely useful 1 31 175
5.9% 2.7% 5.6%
Total respondent count
(Percentages sum to 100%)		 17 1161 3130
100.0% 100.0% 100.0%

3.4. Online services: Suggestions for how to improve performance in a course … University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not provided 10 467 1260
58.8% 40.2% 40.2%
Don’t know 3 362 801
17.6% 31.2% 25.6%
Not at all useful 0 53 119
0.0% 4.6% 3.8%
Not very useful 0 84 195
0.0% 7.2% 6.2%
Moderately useful 3 113 373
17.6% 9.7% 11.9%
Very useful 1 60 263
5.9% 5.2% 8.4%
Extremely useful 0 22 122
0.0% 1.9% 3.9%
Total respondent count
(Percentages sum to 100%)		 17 1161 3133
100.0% 100.0% 100.0%

3.4. Online services: Suggestions about new or different academic resources for your students University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not provided 7 326 823
41.2% 28.1% 26.3%
Don’t know 2 408 852
11.8% 35.1% 27.2%
Not at all useful 1 37 80
5.9% 3.2% 2.6%
Not very useful 1 77 187
5.9% 6.6% 6.0%
Moderately useful 4 185 576
23.5% 15.9% 18.4%
Very useful 1 100 444
5.9% 8.6% 14.2%
Extremely useful 1 29 168
5.9% 2.5% 5.4%
Total respondent count
(Percentages sum to 100%)		 17 1162 3130
100.0% 100.0% 100.0%

3.4. Online services: Automated tracking of your students’ course attendance … University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not provided 12 557 1598
70.6% 48.0% 50.9%
Don’t know 2 304 625
11.8% 26.2% 19.9%
Not at all useful 1 77 185
5.9% 6.6% 5.9%
Not very useful 0 60 155
0.0% 5.2% 4.9%
Moderately useful 2 91 246
11.8% 7.8% 7.8%
Very useful 0 54 207
0.0% 4.7% 6.6%
Extremely useful 0 18 123
0.0% 1.6% 3.9%
Total respondent count
(Percentages sum to 100%)		 17 1161 3139
100.0% 100.0% 100.0%

3.4. Online services: Personalized support and information on your students’ progress toward their degree goals University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not provided 8 347 900
47.1% 29.9% 28.7%
Don’t know 2 397 905
11.8% 34.3% 28.9%
Not at all useful 1 48 113
5.9% 4.1% 3.6%
Not very useful 0 81 177
0.0% 7.0% 5.7%
Moderately useful 2 167 510
11.8% 14.4% 16.3%
Very useful 3 86 367
17.6% 7.4% 11.7%
Extremely useful 1 33 160
5.9% 2.8% 5.1%
Total respondent count
(Percentages sum to 100%)		 17 1159 3132
100.0% 100.0% 100.0%

3.4. Online services: Personalized quizzes or practice questions oriented to your students … University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not provided 9 509 1421
52.9% 43.9% 45.4%
Don’t know 5 359 778
29.4% 31.0% 24.8%
Not at all useful 1 66 157
5.9% 5.7% 5.0%
Not very useful 0 56 147
0.0% 4.8% 4.7%
Moderately useful 2 90 291
11.8% 7.8% 9.3%
Very useful 0 58 226
0.0% 5.0% 7.2%
Extremely useful 0 21 112
0.0% 1.8% 3.6%
Total respondent count
(Percentages sum to 100%)		 17 1159 3132
100.0% 100.0% 100.0%

3.4. Online services: Personalized dashboards that give students real-time feedback about their progress University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not provided 8 389 1105
47.1% 33.7% 35.3%
Don’t know 2 385 826
11.8% 33.3% 26.4%
Not at all useful 1 56 127
5.9% 4.8% 4.1%
Not very useful 1 61 151
5.9% 5.3% 4.8%
Moderately useful 4 143 416
23.5% 12.4% 13.3%
Very useful 1 94 339
5.9% 8.1% 10.8%
Extremely useful 0 27 165
0.0% 2.3% 5.3%
Total respondent count
(Percentages sum to 100%)		 17 1155 3129
100.0% 100.0% 100.0%

3.4. Online services: Personalized dashboards that give you real-time feedback about students’ progress University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Service not provided 10 424 1205
58.8% 36.5% 38.4%
Don’t know 2 355 747
11.8% 30.6% 23.8%
Not at all useful 1 57 136
5.9% 4.9% 4.3%
Not very useful 0 76 179
0.0% 6.5% 5.7%
Moderately useful 4 144 398
23.5% 12.4% 12.7%
Very useful 0 81 316
0.0% 7.0% 10.1%
Extremely useful 0 24 156
0.0% 2.1% 5.0%
Total respondent count
(Percentages sum to 100%)		 17 1161 3137
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Learning management system University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 3 187 511
5.5% 4.4% 4.5%
Strongly disagree 0 297 688
0.0% 7.0% 6.1%
Disagree 4 393 945
7.3% 9.3% 8.3%
Neutral 14 1070 2682
25.5% 25.2% 23.7%
Agree 21 1695 4606
38.2% 39.9% 40.6%
Strongly agree 13 603 1900
23.6% 14.2% 16.8%
Total respondent count
(Percentages sum to 100%)		 55 4245 11332
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Online collaboration tools University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 2 186 530
3.7% 4.4% 4.7%
Strongly disagree 2 313 692
3.7% 7.3% 6.1%
Disagree 1 414 947
1.9% 9.7% 8.3%
Neutral 12 1057 2631
22.2% 24.8% 23.2%
Agree 26 1729 4795
48.1% 40.6% 42.3%
Strongly agree 11 561 1754
20.4% 13.2% 15.5%
Total respondent count
(Percentages sum to 100%)		 54 4260 11349
100.0% 100.0% 100.0%

3.5. More effective if better skilled: E-portfolios University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 11 740 1703
21.6% 17.5% 15.1%
Strongly disagree 5 527 1185
9.8% 12.4% 10.5%
Disagree 5 675 1662
9.8% 15.9% 14.7%
Neutral 18 1194 3416
35.3% 28.2% 30.2%
Agree 10 867 2588
19.6% 20.5% 22.9%
Strongly agree 2 235 746
3.9% 5.5% 6.6%
Total respondent count
(Percentages sum to 100%)		 51 4238 11300
100.0% 100.0% 100.0%

3.5. More effective if better skilled: E-books or e-textbooks University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 1 227 598
1.9% 5.3% 5.3%
Strongly disagree 5 421 950
9.3% 9.9% 8.4%
Disagree 9 570 1370
16.7% 13.4% 12.1%
Neutral 15 1250 3132
27.8% 29.4% 27.6%
Agree 17 1450 4009
31.5% 34.1% 35.4%
Strongly agree 7 339 1274
13.0% 8.0% 11.2%
Total respondent count
(Percentages sum to 100%)		 54 4257 11333
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Free, web-based content to supplement course-related materials University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 3 189 437
5.5% 4.4% 3.8%
Strongly disagree 1 363 816
1.8% 8.5% 7.2%
Disagree 8 434 972
14.5% 10.2% 8.5%
Neutral 14 1028 2465
25.5% 24.1% 21.7%
Agree 16 1751 4946
29.1% 41.1% 43.5%
Strongly agree 13 499 1735
23.6% 11.7% 15.3%
Total respondent count
(Percentages sum to 100%)		 55 4264 11371
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Simulations or educational games University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 3 240 669
5.5% 5.7% 5.9%
Strongly disagree 3 477 1035
5.5% 11.2% 9.2%
Disagree 9 499 1173
16.4% 11.7% 10.4%
Neutral 13 933 2446
23.6% 22.0% 21.6%
Agree 15 1581 4414
27.3% 37.2% 39.0%
Strongly agree 12 517 1568
21.8% 12.2% 13.9%
Total respondent count
(Percentages sum to 100%)		 55 4247 11305
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Lecture capture/classroom-based recordings University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 182 574
0.0% 4.3% 5.1%
Strongly disagree 2 401 928
3.7% 9.4% 8.2%
Disagree 12 551 1266
22.2% 12.9% 11.2%
Neutral 13 995 2650
24.1% 23.4% 23.3%
Agree 19 1591 4292
35.2% 37.3% 37.8%
Strongly agree 8 541 1642
14.8% 12.7% 14.5%
Total respondent count
(Percentages sum to 100%)		 54 4261 11352
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Students’ tablets during class University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 2 282 984
3.8% 6.6% 8.7%
Strongly disagree 8 643 1458
15.1% 15.1% 12.9%
Disagree 9 782 1848
17.0% 18.4% 16.3%
Neutral 14 1046 2834
26.4% 24.6% 25.0%
Agree 17 1229 3359
32.1% 28.9% 29.6%
Strongly agree 3 266 850
5.7% 6.3% 7.5%
Total respondent count
(Percentages sum to 100%)		 53 4248 11333
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Students’ smartphones during class University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 2 237 859
3.8% 5.6% 7.6%
Strongly disagree 10 1010 2307
18.9% 23.8% 20.4%
Disagree 11 867 2161
20.8% 20.4% 19.1%
Neutral 16 873 2427
30.2% 20.5% 21.4%
Agree 11 1020 2803
20.8% 24.0% 24.7%
Strongly agree 3 244 773
5.7% 5.7% 6.8%
Total respondent count
(Percentages sum to 100%)		 53 4251 11330
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Students’ laptops during class University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 2 215 827
3.7% 5.1% 7.3%
Strongly disagree 9 602 1353
16.7% 14.2% 11.9%
Disagree 7 642 1594
13.0% 15.1% 14.1%
Neutral 14 1047 2857
25.9% 24.6% 25.2%
Agree 19 1421 3682
35.2% 33.4% 32.5%
Strongly agree 3 325 1011
5.6% 7.6% 8.9%
Total respondent count
(Percentages sum to 100%)		 54 4252 11324
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Social media as a teaching and learning tool University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 2 206 560
3.6% 4.8% 4.9%
Strongly disagree 10 783 1833
18.2% 18.4% 16.2%
Disagree 12 822 1994
21.8% 19.3% 17.6%
Neutral 15 1106 3017
27.3% 26.0% 26.6%
Agree 11 1071 3095
20.0% 25.2% 27.3%
Strongly agree 5 266 848
9.1% 6.3% 7.5%
Total respondent count
(Percentages sum to 100%)		 55 4254 11347
100.0% 100.0% 100.0%

3.5. More effective if better skilled: 3D printers University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 3 252 715
17.6% 21.7% 22.8%
Strongly disagree 3 269 604
17.6% 23.1% 19.2%
Disagree 1 190 492
5.9% 16.3% 15.7%
Neutral 4 245 723
23.5% 21.1% 23.0%
Agree 4 145 415
23.5% 12.5% 13.2%
Strongly agree 2 62 193
11.8% 5.3% 6.1%
Total respondent count
(Percentages sum to 100%)		 17 1163 3142
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Nonkeyboard or nonmouse computer interfaces University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 2 133 364
11.8% 11.4% 11.6%
Strongly disagree 2 149 368
11.8% 12.8% 11.7%
Disagree 2 208 484
11.8% 17.9% 15.4%
Neutral 6 351 940
35.3% 30.2% 29.9%
Agree 1 249 744
5.9% 21.4% 23.6%
Strongly agree 4 72 247
23.5% 6.2% 7.8%
Total respondent count
(Percentages sum to 100%)		 17 1162 3147
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Software to create videos or multimedia resources University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 67 169
0.0% 5.8% 5.4%
Strongly disagree 2 95 207
11.8% 8.2% 6.6%
Disagree 0 109 271
0.0% 9.4% 8.6%
Neutral 3 219 576
17.6% 18.9% 18.4%
Agree 9 439 1258
52.9% 37.8% 40.1%
Strongly agree 3 231 657
17.6% 19.9% 20.9%
Total respondent count
(Percentages sum to 100%)		 17 1160 3138
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Early-alert systems designed to catch potential academic trouble … University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 61 171
0.0% 5.3% 5.4%
Strongly disagree 1 128 280
5.9% 11.0% 8.9%
Disagree 0 169 379
0.0% 14.6% 12.1%
Neutral 3 294 714
17.6% 25.3% 22.7%
Agree 8 388 1167
47.1% 33.4% 37.2%
Strongly agree 5 120 429
29.4% 10.3% 13.7%
Total respondent count
(Percentages sum to 100%)		 17 1160 3140
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Search tools to find references or other information online for class work University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 60 167
0.0% 5.2% 5.3%
Strongly disagree 1 122 268
5.9% 10.5% 8.5%
Disagree 3 150 346
17.6% 12.9% 11.0%
Neutral 4 277 707
23.5% 23.8% 22.5%
Agree 3 412 1182
17.6% 35.4% 37.6%
Strongly agree 6 144 474
35.3% 12.4% 15.1%
Total respondent count
(Percentages sum to 100%)		 17 1165 3144
100.0% 100.0% 100.0%

3.5. More effective if better skilled: Blogs or online discussion/collaboration tools related to class work University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 1 58 161
5.9% 5.0% 5.1%
Strongly disagree 1 118 290
5.9% 10.2% 9.3%
Disagree 2 171 426
11.8% 14.8% 13.6%
Neutral 4 318 852
23.5% 27.6% 27.2%
Agree 5 385 1090
29.4% 33.4% 34.8%
Strongly agree 4 104 310
23.5% 9.0% 9.9%
Total respondent count
(Percentages sum to 100%)		 17 1154 3129
100.0% 100.0% 100.0%

For question 3.7a, respondents ranked up to three items.
The values reported here are the number and percentage of respondents ranking each item.

3.7a. Motivation for integration University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
More/better technology-oriented professional development opportunities 8 639 2139
13.8% 13.5% 17.7%
A monetary or other value-oriented incentive 9 625 2057
15.5% 13.2% 17.0%
Tenure decisions and other professional advancement considerations 7 405 953
12.1% 8.5% 7.9%
Release time to design/redesign my courses 13 1442 3628
22.4% 30.4% 30.1%
Direct assistance from an instructional design expert to design/redesign my courses 13 1141 2811
22.4% 24.1% 23.3%
Direct assistance from IT staff to support the technology I choose to implement 14 1149 2906
24.1% 24.2% 24.1%
A teaching assistant to assist with technology implementation 12 785 1590
20.7% 16.6% 13.2%
Support/encouragement from peers 1 138 370
1.7% 2.9% 3.1%
Working in a faculty cohort or community that is adopting the same types of practices 15 707 1951
25.9% 14.9% 16.2%
A better understanding of the types of technologies relevant to teaching and learning 12 1200 3370
20.7% 25.3% 27.9%
Confidence that the technology would work the way I planned 15 1337 3609
25.9% 28.2% 29.9%
Increased student expectations of technology integration 4 298 980
6.9% 6.3% 8.1%
Clear indication/evidence that students would benefit 25 1924 5026
43.1% 40.6% 41.6%
Other; please specify 1 148 425
1.7% 3.1% 3.5%
Total respondent count 58 4741 12070

4.1. Course sections in a typical year University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
1–2 18 1023 1878
33.3% 24.6% 16.8%
3–5 24 2028 4058
44.4% 48.8% 36.2%
6–9 8 858 3375
14.8% 20.7% 30.1%
10+ 4 244 1889
7.4% 5.9% 16.9%
Total respondent count
(Percentages sum to 100%)		 54 4153 11200
100.0% 100.0% 100.0%

4.2. In how many of your courses did you use a blended approach to teaching? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 36 76
0.0% 0.8% 0.7%
None 20 1946 4972
37.0% 45.9% 43.8%
A few 13 906 2512
24.1% 21.4% 22.1%
About half 6 455 1198
11.1% 10.7% 10.6%
Nearly all 8 461 1323
14.8% 10.9% 11.7%
All 7 434 1269
13.0% 10.2% 11.2%
Total respondent count
(Percentages sum to 100%)		 54 4238 11350
100.0% 100.0% 100.0%

4.2. In how many of your courses did you use a completely online learning environment? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 24 45
0.0% 0.6% 0.4%
None 43 3163 7411
78.2% 74.7% 65.4%
A few 7 498 1574
12.7% 11.8% 13.9%
About half 1 248 747
1.8% 5.9% 6.6%
Nearly all 2 113 438
3.6% 2.7% 3.9%
All 2 189 1121
3.6% 4.5% 9.9%
Total respondent count
(Percentages sum to 100%)		 55 4235 11336
100.0% 100.0% 100.0%

4.2. In how many of your courses did you use a “flipped” pedagogical model? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 205 558
3.7% 4.9% 5.0%
None 24 2714 7102
44.4% 64.6% 63.3%
A few 13 668 1888
24.1% 15.9% 16.8%
About half 6 305 751
11.1% 7.3% 6.7%
Nearly all 8 171 539
14.8% 4.1% 4.8%
All 1 140 389
1.9% 3.3% 3.5%
Total respondent count
(Percentages sum to 100%)		 54 4203 11227
100.0% 100.0% 100.0%

4.4a. Have you taught a MOOC in the past year? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
No, and I don’t know what a MOOC is 2 99 404
20.0% 13.9% 19.0%
No, but I do know what a MOOC is 8 596 1680
80.0% 83.7% 78.9%
Yes 0 17 46
0.0% 2.4% 2.2%
Total respondent count
(Percentages sum to 100%)		 10 712 2130
100.0% 100.0% 100.0%

4.4b. Through whom did you teach a MOOC? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Through the institution that asked me to take this survey 0 13 25
0 76.5% 56.8%
Through another institution 0 2 16
0 11.8% 36.4%
Through a MOOC provider like Coursera or Udacity 0 6 10
0 35.3% 22.7%
Total respondent count 0 17 44

4.5a. Have you taken a MOOC in the past year? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
No, and I don't know what a MOOC is 4 172 619
23.5% 14.7% 19.5%
No, but I do know what a MOOC is 10 846 2092
58.8% 72.2% 65.9%
Yes 3 153 462
17.6% 13.1% 14.6%
Total respondent count
(Percentages sum to 100%)		 17 1171 3173
100.0% 100.0% 100.0%

4.5b. Through whom did you take a MOOC? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Through the institution that asked me to take this survey 0 7 27
0.0% 4.6% 5.9%
Through another institution 2 65 192
66.7% 42.5% 41.6%
Through a MOOC provider like Coursera or Udacity 1 100 290
33.3% 65.4% 62.9%
Total respondent count 3 153 461

4.6. Have you earned a digital badge or other type of digital credential? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 62 241
11.8% 5.3% 7.6%
No 12 942 2435
70.6% 80.7% 77.0%
Yes 3 164 487
17.6% 14.0% 15.4%
Total respondent count
(Percentages sum to 100%)		 17 1168 3163
100.0% 100.0% 100.0%

4.7. Opinion of: MOOCs University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 17 1135 3389
30.9% 26.6% 29.8%
Completely opposed 3 391 948
5.5% 9.2% 8.3%
Generally opposed, but willing to consider 7 770 1756
12.7% 18.1% 15.4%
Neutral 14 811 2287
25.5% 19.0% 20.1%
Generally supportive, but somewhat skeptical 13 884 2138
23.6% 20.8% 18.8%
Completely supportive 1 268 855
1.8% 6.3% 7.5%
Total respondent count
(Percentages sum to 100%)		 55 4259 11373
100.0% 100.0% 100.0%

4.7. Opinion of: Competency-based education University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 13 1303 2903
23.6% 30.6% 25.5%
Completely opposed 2 150 379
3.6% 3.5% 3.3%
Generally opposed, but willing to consider 1 287 761
1.8% 6.7% 6.7%
Neutral 8 749 2019
14.5% 17.6% 17.7%
Generally supportive, but somewhat skeptical 18 955 2778
32.7% 22.4% 24.4%
Completely supportive 13 815 2541
23.6% 19.1% 22.3%
Total respondent count
(Percentages sum to 100%)		 55 4259 11381
100.0% 100.0% 100.0%

4.7. Opinion of: Badges or digital credentials University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 23 1859 4626
41.8% 43.6% 40.7%
Completely opposed 4 268 601
7.3% 6.3% 5.3%
Generally opposed, but willing to consider 3 393 962
5.5% 9.2% 8.5%
Neutral 11 932 2667
20.0% 21.9% 23.4%
Generally supportive, but somewhat skeptical 12 561 1644
21.8% 13.2% 14.5%
Completely supportive 2 248 877
3.6% 5.8% 7.7%
Total respondent count
(Percentages sum to 100%)		 55 4261 11377
100.0% 100.0% 100.0%

4.7. Opinion of: Gamification University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 17 1715 4527
30.9% 40.3% 39.8%
Completely opposed 4 324 749
7.3% 7.6% 6.6%
Generally opposed, but willing to consider 3 506 1241
5.5% 11.9% 10.9%
Neutral 19 764 2171
34.5% 18.0% 19.1%
Generally supportive, but somewhat skeptical 9 634 1723
16.4% 14.9% 15.2%
Completely supportive 3 313 956
5.5% 7.4% 8.4%
Total respondent count
(Percentages sum to 100%)		 55 4256 11367
100.0% 100.0% 100.0%

4.7. Opinion of: Open educational resources University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 14 1463 3516
25.5% 34.4% 30.9%
Completely opposed 1 81 184
1.8% 1.9% 1.6%
Generally opposed, but willing to consider 0 209 496
0.0% 4.9% 4.4%
Neutral 7 761 2080
12.7% 17.9% 18.3%
Generally supportive, but somewhat skeptical 17 942 2572
30.9% 22.1% 22.6%
Completely supportive 16 799 2524
29.1% 18.8% 22.2%
Total respondent count
(Percentages sum to 100%)		 55 4255 11372
100.0% 100.0% 100.0%

4.8. Classroom technologies: Availability of classrooms with multimedia equipment University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 2 188 917
3.7% 4.4% 8.0%
Very dissatisfied 10 293 692
18.5% 6.8% 6.0%
Dissatisfied 6 668 1470
11.1% 15.6% 12.8%
Neutral 5 594 1473
9.3% 13.9% 12.9%
Satisfied 25 1889 4873
46.3% 44.1% 42.6%
Very satisfied 6 650 2015
11.1% 15.2% 17.6%
Total respondent count
(Percentages sum to 100%)		 54 4282 11440
100.0% 100.0% 100.0%

4.8. Classroom technologies: Reliability of equipment available University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 131 697
0.0% 3.1% 6.1%
Very dissatisfied 7 297 777
12.7% 6.9% 6.8%
Dissatisfied 7 764 1834
12.7% 17.9% 16.0%
Neutral 11 763 1941
20.0% 17.8% 17.0%
Satisfied 24 1869 4898
43.6% 43.7% 42.8%
Very satisfied 6 455 1285
10.9% 10.6% 11.2%
Total respondent count
(Percentages sum to 100%)		 55 4279 11432
100.0% 100.0% 100.0%

4.8. Classroom technologies: Refresh/update frequency of equipment University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 86 294
0.0% 7.4% 9.3%
Very dissatisfied 4 150 389
23.5% 12.9% 12.3%
Dissatisfied 6 246 600
35.3% 21.1% 19.0%
Neutral 4 283 754
23.5% 24.3% 23.9%
Satisfied 2 333 901
11.8% 28.6% 28.6%
Very satisfied 1 68 215
5.9% 5.8% 6.8%
Total respondent count
(Percentages sum to 100%)		 17 1166 3153
100.0% 100.0% 100.0%

4.8. Classroom technologies: Refresh/update frequency of software University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 129 346
0.0% 11.1% 11.0%
Very dissatisfied 1 99 280
5.9% 8.5% 8.9%
Dissatisfied 5 184 509
29.4% 15.8% 16.1%
Neutral 7 319 767
41.2% 27.3% 24.3%
Satisfied 4 356 996
23.5% 30.5% 31.5%
Very satisfied 0 80 261
0.0% 6.9% 8.3%
Total respondent count
(Percentages sum to 100%)		 17 1167 3159
100.0% 100.0% 100.0%

4.8. Classroom technologies: Technology that supports open learning classrooms University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 5 454 1279
29.4% 39.2% 40.7%
Very dissatisfied 1 118 279
5.9% 10.2% 8.9%
Dissatisfied 5 196 471
29.4% 16.9% 15.0%
Neutral 4 228 601
23.5% 19.7% 19.1%
Satisfied 2 124 389
11.8% 10.7% 12.4%
Very satisfied 0 37 125
0.0% 3.2% 4.0%
Total respondent count
(Percentages sum to 100%)		 17 1157 3144
100.0% 100.0% 100.0%

4.8. Classroom technologies: Variety of equipment available University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 1 76 278
5.9% 6.5% 8.8%
Very dissatisfied 1 103 249
5.9% 8.8% 7.9%
Dissatisfied 5 187 494
29.4% 16.1% 15.7%
Neutral 5 299 771
29.4% 25.7% 24.5%
Satisfied 5 417 1097
29.4% 35.8% 34.8%
Very satisfied 0 83 264
0.0% 7.1% 8.4%
Total respondent count
(Percentages sum to 100%)		 17 1165 3153
100.0% 100.0% 100.0%

4.8. Classroom technologies: Variety of software University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 1 111 313
5.9% 9.5% 9.9%
Very dissatisfied 1 98 234
5.9% 8.4% 7.4%
Dissatisfied 3 154 434
17.6% 13.2% 13.8%
Neutral 9 315 825
52.9% 27.1% 26.1%
Satisfied 3 418 1098
17.6% 35.9% 34.8%
Very satisfied 0 68 251
0.0% 5.8% 8.0%
Total respondent count
(Percentages sum to 100%)		 17 1164 3155
100.0% 100.0% 100.0%

4.8. Classroom technologies: General ease-of-use of podium systems University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 6 282 1372
11.1% 6.6% 12.0%
Very dissatisfied 7 237 588
13.0% 5.5% 5.1%
Dissatisfied 8 550 1361
14.8% 12.9% 11.9%
Neutral 5 742 1887
9.3% 17.4% 16.5%
Satisfied 21 1908 4684
38.9% 44.6% 41.0%
Very satisfied 7 557 1535
13.0% 13.0% 13.4%
Total respondent count
(Percentages sum to 100%)		 54 4276 11427
100.0% 100.0% 100.0%

4.8. Classroom technologies: Computers in the podiums University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 1 144 543
5.9% 12.4% 17.2%
Very dissatisfied 1 99 242
5.9% 8.5% 7.7%
Dissatisfied 5 167 395
29.4% 14.4% 12.5%
Neutral 5 223 512
29.4% 19.2% 16.2%
Satisfied 4 421 1088
23.5% 36.2% 34.5%
Very satisfied 1 108 375
5.9% 9.3% 11.9%
Total respondent count
(Percentages sum to 100%)		 17 1162 3155
100.0% 100.0% 100.0%

4.8. Classroom technologies: Software on the podium computers University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 3 156 555
17.6% 13.4% 17.6%
Very dissatisfied 1 96 233
5.9% 8.3% 7.4%
Dissatisfied 4 164 387
23.5% 14.1% 12.3%
Neutral 4 256 628
23.5% 22.0% 19.9%
Satisfied 4 402 1059
23.5% 34.6% 33.6%
Very satisfied 1 88 290
5.9% 7.6% 9.2%
Total respondent count
(Percentages sum to 100%)		 17 1162 3152
100.0% 100.0% 100.0%

4.8. Classroom technologies: Computer projection University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 40 230
0.0% 3.4% 7.3%
Very dissatisfied 2 84 208
11.8% 7.2% 6.6%
Dissatisfied 2 164 377
11.8% 14.1% 11.9%
Neutral 4 202 453
23.5% 17.3% 14.4%
Satisfied 6 522 1394
35.3% 44.8% 44.2%
Very satisfied 3 153 494
17.6% 13.1% 15.7%
Total respondent count
(Percentages sum to 100%)		 17 1165 3156
100.0% 100.0% 100.0%

4.8. Classroom technologies: Audience response systems University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 5 531 1500
29.4% 45.7% 47.5%
Very dissatisfied 0 90 217
0.0% 7.7% 6.9%
Dissatisfied 4 121 341
23.5% 10.4% 10.8%
Neutral 4 230 608
23.5% 19.8% 19.3%
Satisfied 3 147 359
17.6% 12.7% 11.4%
Very satisfied 1 43 130
5.9% 3.7% 4.1%
Total respondent count
(Percentages sum to 100%)		 17 1162 3155
100.0% 100.0% 100.0%

4.8. Classroom technologies: Wireless access University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 48 216
0.0% 4.1% 6.8%
Very dissatisfied 1 104 261
5.9% 8.9% 8.3%
Dissatisfied 1 177 466
5.9% 15.2% 14.8%
Neutral 3 181 450
17.6% 15.5% 14.3%
Satisfied 6 463 1209
35.3% 39.7% 38.3%
Very satisfied 6 193 555
35.3% 16.6% 17.6%
Total respondent count
(Percentages sum to 100%)		 17 1166 3157
100.0% 100.0% 100.0%

4.8. Classroom technologies: Overall satisfaction University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 92 549
0.0% 2.2% 4.8%
Very dissatisfied 7 197 508
12.7% 4.6% 4.5%
Dissatisfied 6 567 1347
10.9% 13.3% 11.8%
Neutral 9 923 2273
16.4% 21.6% 19.9%
Satisfied 28 2050 5385
50.9% 48.1% 47.2%
Very satisfied 5 436 1343
9.1% 10.2% 11.8%
Total respondent count
(Percentages sum to 100%)		 55 4265 11405
100.0% 100.0% 100.0%

4.9a. LMS usage University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
I don’t use the LMS at all 0 734 1702
0.0% 17.1% 14.9%
To push out information 41 2823 6998
74.5% 65.9% 61.1%
To promote interaction outside the classroom 35 1743 5042
63.6% 40.7% 44.0%
To teach partially online courses or programs 10 674 2379
18.2% 15.7% 20.8%
To teach completely online courses or programs 10 863 3196
18.2% 20.1% 27.9%
Total respondent count 55 4284 11459

4.9b. How often do you typically use the LMS? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Daily 26 1832 5706
47.3% 51.6% 58.5%
Weekly 27 1509 3518
49.1% 42.5% 36.1%
Monthly 1 139 327
1.8% 3.9% 3.4%
Less than monthly 1 69 195
1.8% 1.9% 2.0%
Total respondent count
(Percentages sum to 100%)		 55 3549 9746
100.0% 100.0% 100.0%

4.9c. What LMS do you typically use? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Blackboard 55 1434 3632
100.0% 40.4% 37.3%
D2L 0 577 1169
0.0% 16.3% 12.0%
Canvas 0 588 1759
0.0% 16.6% 18.1%
Jenzabar e-Racer 0 1 8
0.0% 0.0% 0.1%
Moodle (Moodle Trust) 0 192 663
0.0% 5.4% 6.8%
Moodlerooms Joule 0 1 42
0.0% 0.0% 0.4%
Pearson eCollege 0 11 175
0.0% 0.3% 1.8%
Sakai 0 102 317
0.0% 2.9% 3.3%
Homegrown/locally developed 0 108 273
0.0% 3.0% 2.8%
Other product; please specify 0 511 1601
0.0% 14.4% 16.4%
Don’t know 0 24 104
0.0% 0.7% 1.1%
Total respondent count
(Percentages sum to 100%)		 55 3549 9743
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Ease of use in general University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 29 60
0.0% 0.8% 0.6%
Very dissatisfied 0 251 523
0.0% 7.1% 5.4%
Dissatisfied 10 700 1430
18.2% 19.8% 14.7%
Neutral 11 748 1803
20.0% 21.1% 18.6%
Satisfied 30 1601 4839
54.5% 45.2% 49.9%
Very satisfied 4 210 1051
7.3% 5.9% 10.8%
Total respondent count
(Percentages sum to 100%)		 55 3539 9706
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Ease of use from a mobile device University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 15 1309 3041
27.8% 37.1% 31.4%
Very dissatisfied 8 450 1155
14.8% 12.7% 11.9%
Dissatisfied 14 679 1816
25.9% 19.2% 18.7%
Neutral 12 679 2054
22.2% 19.2% 21.2%
Satisfied 5 355 1337
9.3% 10.1% 13.8%
Very satisfied 0 59 292
0.0% 1.7% 3.0%
Total respondent count
(Percentages sum to 100%)		 54 3531 9695
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Engaging in meaningful interactions with students University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 6 726 1531
10.9% 20.5% 15.8%
Very dissatisfied 1 200 434
1.8% 5.7% 4.5%
Dissatisfied 3 512 1176
5.5% 14.5% 12.1%
Neutral 19 1046 2589
34.5% 29.6% 26.7%
Satisfied 25 922 3245
45.5% 26.1% 33.4%
Very satisfied 1 129 730
1.8% 3.6% 7.5%
Total respondent count
(Percentages sum to 100%)		 55 3535 9705
100.0% 100.0% 100.0%

4.9. LMS satisfaction: System availability University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 19 36
0.0% 1.9% 1.3%
Very dissatisfied 0 34 65
0.0% 3.4% 2.4%
Dissatisfied 0 81 159
0.0% 8.1% 5.8%
Neutral 4 205 460
23.5% 20.4% 16.7%
Satisfied 9 522 1517
52.9% 52.0% 55.0%
Very satisfied 4 142 522
23.5% 14.2% 18.9%
Total respondent count
(Percentages sum to 100%)		 17 1003 2759
100.0% 100.0% 100.0%

4.9. LMS satisfaction: System response time University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 21 63
0.0% 2.1% 2.3%
Very dissatisfied 2 77 151
11.8% 7.7% 5.5%
Dissatisfied 2 152 330
11.8% 15.2% 12.0%
Neutral 6 228 581
35.3% 22.8% 21.0%
Satisfied 6 448 1298
35.3% 44.7% 47.0%
Very satisfied 1 76 338
5.9% 7.6% 12.2%
Total respondent count
(Percentages sum to 100%)		 17 1002 2761
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Initial use training University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 5 126 260
29.4% 12.6% 9.4%
Very dissatisfied 0 116 240
0.0% 11.6% 8.7%
Dissatisfied 4 214 456
23.5% 21.4% 16.5%
Neutral 3 253 633
17.6% 25.2% 23.0%
Satisfied 5 247 920
29.4% 24.7% 33.4%
Very satisfied 0 46 249
0.0% 4.6% 9.0%
Total respondent count
(Percentages sum to 100%)		 17 1002 2758
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Ongoing training/professional development University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 3 186 381
17.6% 18.6% 13.8%
Very dissatisfied 1 95 205
5.9% 9.5% 7.4%
Dissatisfied 3 197 424
17.6% 19.7% 15.4%
Neutral 5 280 775
29.4% 28.0% 28.1%
Satisfied 5 213 779
29.4% 21.3% 28.2%
Very satisfied 0 30 196
0.0% 3.0% 7.1%
Total respondent count
(Percentages sum to 100%)		 17 1001 2760
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Posting content University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 7 25
0.0% 0.7% 0.9%
Very dissatisfied 0 39 93
0.0% 3.9% 3.4%
Dissatisfied 2 101 217
12.5% 10.1% 7.8%
Neutral 1 152 339
6.3% 15.1% 12.3%
Satisfied 9 538 1478
56.3% 53.6% 53.5%
Very satisfied 4 167 613
25.0% 16.6% 22.2%
Total respondent count
(Percentages sum to 100%)		 16 1004 2765
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Managing assignments University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 1 100 207
5.9% 10.0% 7.5%
Very dissatisfied 0 49 122
0.0% 4.9% 4.4%
Dissatisfied 2 130 306
11.8% 13.0% 11.1%
Neutral 4 227 521
23.5% 22.7% 18.9%
Satisfied 8 409 1242
47.1% 40.9% 45.0%
Very satisfied 2 86 362
11.8% 8.6% 13.1%
Total respondent count
(Percentages sum to 100%)		 17 1001 2760
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Monitoring or managing enrollments University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 5 127 352
29.4% 12.7% 12.8%
Very dissatisfied 0 46 110
0.0% 4.6% 4.0%
Dissatisfied 1 99 277
5.9% 9.9% 10.0%
Neutral 5 228 583
29.4% 22.7% 21.1%
Satisfied 5 430 1151
29.4% 42.9% 41.7%
Very satisfied 1 73 287
5.9% 7.3% 10.4%
Total respondent count
(Percentages sum to 100%)		 17 1003 2760
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Entering student progress information University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 1 84 171
5.9% 8.4% 6.2%
Very dissatisfied 0 83 196
0.0% 8.3% 7.1%
Dissatisfied 3 167 402
17.6% 16.6% 14.5%
Neutral 2 186 440
11.8% 18.5% 15.9%
Satisfied 11 391 1183
64.7% 38.9% 42.7%
Very satisfied 0 94 378
0.0% 9.4% 13.6%
Total respondent count
(Percentages sum to 100%)		 17 1005 2770
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Receiving course assignments reliably University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 1 131 260
5.9% 13.0% 9.4%
Very dissatisfied 0 22 60
0.0% 2.2% 2.2%
Dissatisfied 2 78 173
11.8% 7.8% 6.3%
Neutral 4 174 412
23.5% 17.3% 14.9%
Satisfied 7 476 1370
41.2% 47.4% 49.6%
Very satisfied 3 123 485
17.6% 12.3% 17.6%
Total respondent count
(Percentages sum to 100%)		 17 1004 2760
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Integrating third-party content University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 5 334 790
29.4% 33.4% 28.6%
Very dissatisfied 0 88 222
0.0% 8.8% 8.0%
Dissatisfied 1 165 407
5.9% 16.5% 14.8%
Neutral 9 231 651
52.9% 23.1% 23.6%
Satisfied 2 157 563
11.8% 15.7% 20.4%
Very satisfied 0 26 125
0.0% 2.6% 4.5%
Total respondent count
(Percentages sum to 100%)		 17 1001 2758
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Integration with other institutional systems University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 4 164 420
23.5% 16.4% 15.2%
Very dissatisfied 1 114 274
5.9% 11.4% 9.9%
Dissatisfied 1 173 455
5.9% 17.2% 16.5%
Neutral 4 221 606
23.5% 22.0% 21.9%
Satisfied 7 281 799
41.2% 28.0% 28.9%
Very satisfied 0 50 208
0.0% 5.0% 7.5%
Total respondent count
(Percentages sum to 100%)		 17 1003 2762
100.0% 100.0% 100.0%

4.9. LMS satisfaction: Overall satisfaction University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
N/A 0 28 52
0.0% 0.8% 0.5%
Very dissatisfied 0 193 403
0.0% 5.5% 4.2%
Dissatisfied 5 556 1170
9.1% 15.8% 12.1%
Neutral 16 1029 2383
29.1% 29.2% 24.6%
Satisfied 32 1559 4903
58.2% 44.3% 50.6%
Very satisfied 2 158 774
3.6% 4.5% 8.0%
Total respondent count
(Percentages sum to 100%)		 55 3523 9685
100.0% 100.0% 100.0%

4.9e. The LMS is critical to my teaching. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 36 109
1.9% 1.0% 1.1%
Strongly disagree 7 234 563
13.0% 6.6% 5.8%
Disagree 7 515 1191
13.0% 14.6% 12.3%
Neutral 6 703 1790
11.1% 19.9% 18.4%
Agree 16 1280 3372
29.6% 36.2% 34.8%
Strongly agree 17 766 2677
31.5% 21.7% 27.6%
Total respondent count
(Percentages sum to 100%)		 54 3534 9702
100.0% 100.0% 100.0%

4.9e. The LMS is very useful as a tool to enhance my teaching. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 39 117
0.0% 1.1% 1.2%
Strongly disagree 2 127 288
3.6% 3.6% 3.0%
Disagree 4 293 624
7.3% 8.3% 6.4%
Neutral 10 681 1546
18.2% 19.3% 15.9%
Agree 23 1733 4649
41.8% 49.0% 47.9%
Strongly agree 16 664 2481
29.1% 18.8% 25.6%
Total respondent count
(Percentages sum to 100%)		 55 3537 9705
100.0% 100.0% 100.0%

4.9e. The LMS is very useful as a tool to enhance student learning. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 64 167
0.0% 1.8% 1.7%
Strongly disagree 2 125 270
3.7% 3.5% 2.8%
Disagree 2 297 618
3.7% 8.4% 6.4%
Neutral 11 821 1851
20.4% 23.2% 19.1%
Agree 24 1635 4488
44.4% 46.3% 46.3%
Strongly agree 15 593 2307
27.8% 16.8% 23.8%
Total respondent count
(Percentages sum to 100%)		 54 3535 9701
100.0% 100.0% 100.0%

4.10. In-class mobile device policy: Smartphone University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Ban students from using it in class 12 948 2510
21.8% 22.3% 22.2%
Discourage students from using it in class 13 1251 3073
23.6% 29.5% 27.2%
Neither discourage nor encourage its use 26 1590 4000
47.3% 37.4% 35.4%
Encourage students to use it in class 4 406 1551
7.3% 9.6% 13.7%
Require students to use it in class 0 51 161
0.0% 1.2% 1.4%
Total respondent count
(Percentages sum to 100%)		 55 4246 11295
100.0% 100.0% 100.0%

4.10. In-class mobile device policy: Tablet University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Ban students from using it in class 6 365 972
10.9% 8.6% 8.6%
Discourage students from using it in class 7 483 1169
12.7% 11.4% 10.4%
Neither discourage nor encourage its use 37 2297 5697
67.3% 54.1% 50.5%
Encourage students to use it in class 5 1013 3151
9.1% 23.8% 27.9%
Require students to use it in class 0 91 300
0.0% 2.1% 2.7%
Total respondent count
(Percentages sum to 100%)		 55 4249 11289
100.0% 100.0% 100.0%

4.10. In-class mobile device policy: Laptop University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Ban students from using it in class 4 314 807
7.3% 7.4% 7.1%
Discourage students from using it in class 7 420 1047
12.7% 9.9% 9.3%
Neither discourage nor encourage its use 32 2081 5165
58.2% 49.0% 45.7%
Encourage students to use it in class 8 1186 3545
14.5% 27.9% 31.3%
Require students to use it in class 4 245 746
7.3% 5.8% 6.6%
Total respondent count
(Percentages sum to 100%)		 55 4246 11310
100.0% 100.0% 100.0%

4.10. In-class mobile device policy: Wearable technologies University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Ban students from using it in class 9 637 1702
16.4% 15.1% 15.2%
Discourage students from using it in class 5 603 1509
9.1% 14.3% 13.5%
Neither discourage nor encourage its use 39 2835 7392
70.9% 67.4% 66.0%
Encourage students to use it in class 2 124 565
3.6% 2.9% 5.0%
Require students to use it in class 0 8 37
0.0% 0.2% 0.3%
Total respondent count
(Percentages sum to 100%)		 55 4207 11205
100.0% 100.0% 100.0%

4.11. Use smartphone in class University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Use to take notes 4 107 333
23.5% 9.4% 10.8%
Use to engage in nonclass activities 9 674 1692
52.9% 59.0% 55.1%
Use to make other connections with the learning material 5 294 941
29.4% 25.7% 30.7%
Use specialized software or Internet for directed activities 2 129 425
11.8% 11.3% 13.8%
Do not typically use 6 355 915
35.3% 31.1% 29.8%
Total respondent count 17 1142 3070

4.11. Use tablet in class University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Use to take notes 6 547 1334
35.3% 47.8% 43.4%
Use to engage in nonclass activities 7 555 1246
41.2% 48.5% 40.5%
Use to make other connections with the learning material 7 501 1347
41.2% 43.8% 43.8%
Use specialized software or Internet for directed activities 4 238 717
23.5% 20.8% 23.3%
Do not typically use 6 262 785
35.3% 22.9% 25.5%
Total respondent count 17 1145 3076

4.11. Use laptop in class University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Use to take notes 9 726 1776
52.9% 63.0% 57.4%
Use to engage in nonclass activities 8 601 1370
47.1% 52.2% 44.3%
Use to make other connections with the learning material 7 600 1597
41.2% 52.1% 51.6%
Use specialized software or Internet for directed activities 4 338 1008
23.5% 29.3% 32.6%
Do not typically use 4 127 429
23.5% 11.0% 13.9%
Total respondent count 17 1152 3095

4.12. In-class mobile: The use of mobile devices in-class can enhance learning. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 193 527
3.6% 4.5% 4.6%
Strongly disagree 3 330 820
5.5% 7.8% 7.2%
Disagree 6 502 1184
10.9% 11.8% 10.4%
Neutral 16 1266 3210
29.1% 29.8% 28.3%
Agree 25 1629 4474
45.5% 38.3% 39.4%
Strongly agree 3 335 1128
5.5% 7.9% 9.9%
Total respondent count
(Percentages sum to 100%)		 55 4255 11343
100.0% 100.0% 100.0%

4.12. In-class mobile: In-class use of mobile devices is distracting for me. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 3 84 330
5.5% 2.0% 2.9%
Strongly disagree 2 274 879
3.6% 6.4% 7.7%
Disagree 13 779 2204
23.6% 18.3% 19.4%
Neutral 18 945 2557
32.7% 22.2% 22.5%
Agree 11 1371 3403
20.0% 32.2% 30.0%
Strongly agree 8 805 1981
14.5% 18.9% 17.4%
Total respondent count
(Percentages sum to 100%)		 55 4258 11354
100.0% 100.0% 100.0%

4.12. In-class mobile: In-class use of mobile devices is distracting for the students. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 122 402
3.6% 2.9% 3.5%
Strongly disagree 0 130 490
0.0% 3.1% 4.3%
Disagree 9 457 1486
16.4% 10.7% 13.1%
Neutral 13 878 2431
23.6% 20.6% 21.4%
Agree 15 1599 3935
27.3% 37.6% 34.7%
Strongly agree 16 1068 2604
29.1% 25.1% 22.9%
Total respondent count
(Percentages sum to 100%)		 55 4254 11348
100.0% 100.0% 100.0%

4.12. In-class mobile: I am concerned about the security/privacy problems of mobile technology. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 3 198 572
5.6% 4.7% 5.0%
Strongly disagree 4 250 768
7.4% 5.9% 6.8%
Disagree 15 910 2388
27.8% 21.4% 21.0%
Neutral 14 1241 3258
25.9% 29.1% 28.7%
Agree 14 1255 3295
25.9% 29.5% 29.0%
Strongly agree 4 404 1068
7.4% 9.5% 9.4%
Total respondent count
(Percentages sum to 100%)		 54 4258 11349
100.0% 100.0% 100.0%

4.12. In-class mobile: I’d like to have more training around effectively incorporating mobile devices into my courses. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 123 371
1.8% 2.9% 3.3%
Strongly disagree 7 477 1104
12.7% 11.2% 9.7%
Disagree 13 727 1737
23.6% 17.1% 15.3%
Neutral 8 1026 2677
14.5% 24.1% 23.6%
Agree 19 1453 4082
34.5% 34.2% 36.0%
Strongly agree 7 446 1377
12.7% 10.5% 12.1%
Total respondent count
(Percentages sum to 100%)		 55 4252 11348
100.0% 100.0% 100.0%

4.12. In-class mobile: I create assignments that take advantage of student access to mobile technologies. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 128 431
1.8% 3.0% 3.8%
Strongly disagree 15 859 1903
27.3% 20.2% 16.8%
Disagree 21 1239 3092
38.2% 29.2% 27.3%
Neutral 6 886 2466
10.9% 20.9% 21.8%
Agree 11 889 2699
20.0% 20.9% 23.8%
Strongly agree 1 246 742
1.8% 5.8% 6.5%
Total respondent count
(Percentages sum to 100%)		 55 4247 11333
100.0% 100.0% 100.0%

4.12. In-class mobile: My institution makes mobile learning a priority. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 14 987 2195
25.9% 23.2% 19.4%
Strongly disagree 4 501 1461
7.4% 11.8% 12.9%
Disagree 22 1215 3087
40.7% 28.6% 27.2%
Neutral 13 1222 3302
24.1% 28.7% 29.1%
Agree 1 284 1030
1.9% 6.7% 9.1%
Strongly agree 0 42 256
0.0% 1.0% 2.3%
Total respondent count
(Percentages sum to 100%)		 54 4251 11331
100.0% 100.0% 100.0%

5.1. Research: I receive adequate and appropriate support from IT staff to conduct my research. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 81 244
2.8% 2.6% 4.0%
Strongly disagree 3 308 622
8.3% 10.0% 10.2%
Disagree 8 428 825
22.2% 14.0% 13.6%
Neutral 5 665 1363
13.9% 21.7% 22.5%
Agree 14 1111 1946
38.9% 36.2% 32.1%
Strongly agree 1 253 467
2.8% 8.3% 7.7%
Not applicable to my research 4 219 602
11.1% 7.1% 9.9%
Total respondent count
(Percentages sum to 100%)		 36 3065 6069
100.0% 100.0% 100.0%

5.1. Research: I have access to IT staff with specialized knowledge about RC in support of my academic discipline. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 3 178 491
8.3% 5.8% 8.1%
Strongly disagree 6 385 857
16.7% 12.6% 14.1%
Disagree 6 551 1095
16.7% 18.0% 18.1%
Neutral 8 546 1026
22.2% 17.8% 16.9%
Agree 8 885 1508
22.2% 28.9% 24.9%
Strongly agree 2 250 451
5.6% 8.2% 7.4%
Not applicable to my research 3 267 634
8.3% 8.7% 10.5%
Total respondent count
(Percentages sum to 100%)		 36 3062 6062
100.0% 100.0% 100.0%

5.1. Research: I have access to the specialized software/applications I need to conduct my research. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 88 249
5.6% 2.9% 4.1%
Strongly disagree 2 227 523
5.6% 7.4% 8.6%
Disagree 5 396 847
13.9% 12.9% 14.0%
Neutral 8 500 1065
22.2% 16.3% 17.6%
Agree 15 1309 2294
41.7% 42.7% 37.8%
Strongly agree 2 312 531
5.6% 10.2% 8.8%
Not applicable to my research 2 230 558
5.6% 7.5% 9.2%
Total respondent count
(Percentages sum to 100%)		 36 3062 6067
100.0% 100.0% 100.0%

5.1. Research: I receive adequate support for federally funded IT and cyberinfrastructure resources. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 4 174 379
40.0% 20.2% 20.6%
Strongly disagree 0 76 177
0.0% 8.8% 9.6%
Disagree 1 62 136
10.0% 7.2% 7.4%
Neutral 1 76 159
10.0% 8.8% 8.7%
Agree 0 49 80
0.0% 5.7% 4.4%
Strongly agree 0 8 14
0.0% 0.9% 0.8%
Not applicable to my research 4 418 891
40.0% 48.4% 48.5%
Total respondent count
(Percentages sum to 100%)		 10 863 1836
100.0% 100.0% 100.0%

5.1. Research: My institution makes electronic laboratory notebooks available to those whose projects require them. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 6 382 762
60.0% 44.3% 41.5%
Strongly disagree 0 73 165
0.0% 8.5% 9.0%
Disagree 0 42 118
0.0% 4.9% 6.4%
Neutral 0 34 94
0.0% 3.9% 5.1%
Agree 1 15 53
10.0% 1.7% 2.9%
Strongly agree 0 7 18
0.0% 0.8% 1.0%
Not applicable to my research 3 309 627
30.0% 35.8% 34.1%
Total respondent count
(Percentages sum to 100%)		 10 862 1837
100.0% 100.0% 100.0%

5.1. Research: I receive timely support from IT staff to conduct my research. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 49 143
10.0% 5.7% 7.8%
Strongly disagree 0 110 217
0.0% 12.7% 11.8%
Disagree 3 102 200
30.0% 11.8% 10.9%
Neutral 2 157 349
20.0% 18.1% 19.0%
Agree 2 268 493
20.0% 30.9% 26.8%
Strongly agree 0 75 143
0.0% 8.7% 7.8%
Not applicable to my research 2 106 293
20.0% 12.2% 15.9%
Total respondent count
(Percentages sum to 100%)		 10 867 1838
100.0% 100.0% 100.0%

5.1. Research: My institution ensures that faculty doing research are provided ongoing tech support …. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 2 196 406
20.0% 22.7% 22.1%
Strongly disagree 1 138 304
10.0% 16.0% 16.6%
Disagree 1 135 305
10.0% 15.6% 16.6%
Neutral 3 128 288
30.0% 14.8% 15.7%
Agree 2 152 267
20.0% 17.6% 14.5%
Strongly agree 0 24 45
0.0% 2.8% 2.5%
Not applicable to my research 1 90 221
10.0% 10.4% 12.0%
Total respondent count
(Percentages sum to 100%)		 10 863 1836
100.0% 100.0% 100.0%

5.1. Research: My institution provides effective software to support grant applications and management. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 4 151 408
40.0% 17.5% 22.2%
Strongly disagree 3 113 258
30.0% 13.1% 14.1%
Disagree 1 122 251
10.0% 14.2% 13.7%
Neutral 1 155 288
10.0% 18.0% 15.7%
Agree 1 187 301
10.0% 21.7% 16.4%
Strongly agree 0 31 53
0.0% 3.6% 2.9%
Not applicable to my research 0 102 275
0.0% 11.8% 15.0%
Total respondent count
(Percentages sum to 100%)		 10 861 1834
100.0% 100.0% 100.0%

5.1. Research: My institution’s text-analysis capabilities are adequate. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 4 307 644
40.0% 35.8% 35.1%
Strongly disagree 1 72 167
10.0% 8.4% 9.1%
Disagree 3 74 171
30.0% 8.6% 9.3%
Neutral 0 93 199
0.0% 10.8% 10.9%
Agree 0 42 97
0.0% 4.9% 5.3%
Strongly agree 0 7 18
0.0% 0.8% 1.0%
Not applicable to my research 2 263 538
20.0% 30.7% 29.3%
Total respondent count
(Percentages sum to 100%)		 10 858 1834
100.0% 100.0% 100.0%

5.1. Research: My institution provides adequate resources to support cross-institutional research collaborations. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 5 261 545
50.0% 30.3% 29.7%
Strongly disagree 1 84 198
10.0% 9.8% 10.8%
Disagree 1 80 171
10.0% 9.3% 9.3%
Neutral 1 100 206
10.0% 11.6% 11.2%
Agree 1 96 188
10.0% 11.1% 10.3%
Strongly agree 0 19 42
0.0% 2.2% 2.3%
Not applicable to my research 1 221 484
10.0% 25.7% 26.4%
Total respondent count
(Percentages sum to 100%)		 10 861 1834
100.0% 100.0% 100.0%

5.1. Research: In general, I am satisfied with my institution’s support for my research needs. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 73 200
2.9% 2.4% 3.3%
Strongly disagree 1 311 686
2.9% 10.2% 11.3%
Disagree 9 533 1022
25.7% 17.4% 16.9%
Neutral 5 692 1448
14.3% 22.6% 23.9%
Agree 16 1148 2009
45.7% 37.5% 33.2%
Strongly agree 2 212 394
5.7% 6.9% 6.5%
Not applicable to my research 1 90 295
2.9% 2.9% 4.9%
Total respondent count
(Percentages sum to 100%)		 35 3059 6054
100.0% 100.0% 100.0%

5.2. Do you conduct research you consider to be data-intensive research? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
No 25 1820 3873
71.4% 58.8% 63.2%
Yes 10 1274 2260
28.6% 41.2% 36.8%
Total respondent count
(Percentages sum to 100%)		 35 3094 6133
100.0% 100.0% 100.0%

5.3. How much data per year do you generate? University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 66 140
33.3% 22.7% 24.6%
< 1 terabyte (TB) 2 108 230
66.7% 37.1% 40.5%
1–10 TB 0 82 146
0.0% 28.2% 25.7%
>10–100 TB 0 31 45
0.0% 10.7% 7.9%
>100 TB–1 petabyte (PB) 0 4 6
0.0% 1.4% 1.1%
> 1 PB 0 0 1
0.0% 0.0% 0.2%
Total respondent count
(Percentages sum to 100%)		 3 291 568
100.0% 100.0% 100.0%

5.4. Data: I have adequate network bandwidth available to conduct my research activities. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 46 106
0.0% 3.7% 4.8%
Strongly disagree 0 73 135
0.0% 5.8% 6.1%
Disagree 1 130 234
10.0% 10.4% 10.6%
Neutral 3 182 334
30.0% 14.5% 15.1%
Agree 4 632 1032
40.0% 50.3% 46.5%
Strongly agree 1 146 268
10.0% 11.6% 12.1%
Not applicable to my research 1 47 108
10.0% 3.7% 4.9%
Total respondent count
(Percentages sum to 100%)		 10 1256 2217
100.0% 100.0% 100.0%

5.4. Data: I have adequate data storage for my research initiatives. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 25 71
0.0% 2.0% 3.2%
Strongly disagree 1 129 229
10.0% 10.2% 10.3%
Disagree 0 175 311
0.0% 13.9% 14.0%
Neutral 3 145 264
30.0% 11.5% 11.9%
Agree 6 600 1003
60.0% 47.7% 45.2%
Strongly agree 0 166 283
0.0% 13.2% 12.8%
Not applicable to my research 0 19 58
0.0% 1.5% 2.6%
Total respondent count
(Percentages sum to 100%)		 10 1259 2219
100.0% 100.0% 100.0%

5.4. Data: Most of my research data are stored in a cloud-based/virtual environment. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 37 65
0.0% 3.0% 2.9%
Strongly disagree 2 325 531
20.0% 26.0% 24.1%
Disagree 6 393 650
60.0% 31.4% 29.5%
Neutral 1 103 212
10.0% 8.2% 9.6%
Agree 1 250 460
10.0% 20.0% 20.8%
Strongly agree 0 87 157
0.0% 7.0% 7.1%
Not applicable to my research 0 56 132
0.0% 4.5% 6.0%
Total respondent count
(Percentages sum to 100%)		 10 1251 2207
100.0% 100.0% 100.0%

5.4. Data: IT professionals are proactive rather than reactive in responding to my research computing needs. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 75 156
0.0% 6.0% 7.0%
Strongly disagree 2 273 476
22.2% 21.7% 21.5%
Disagree 3 330 535
33.3% 26.3% 24.1%
Neutral 2 262 467
22.2% 20.9% 21.1%
Agree 1 164 277
11.1% 13.1% 12.5%
Strongly agree 0 48 88
0.0% 3.8% 4.0%
Not applicable to my research 1 104 218
11.1% 8.3% 9.8%
Total respondent count
(Percentages sum to 100%)		 9 1256 2217
100.0% 100.0% 100.0%

5.4. Data: The wait time for research computing consultation assistance is too long. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 196 348
10.0% 15.7% 15.7%
Strongly disagree 1 74 129
10.0% 5.9% 5.8%
Disagree 1 220 337
10.0% 17.6% 15.2%
Neutral 1 314 557
10.0% 25.1% 25.2%
Agree 4 163 303
40.0% 13.0% 13.7%
Strongly agree 0 67 108
0.0% 5.4% 4.9%
Not applicable to my research 2 218 428
20.0% 17.4% 19.4%
Total respondent count
(Percentages sum to 100%)		 10 1252 2210
100.0% 100.0% 100.0%

5.4. Data: Communication between my research team and IT professionals regarding RC needs is adequate and appropriate. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 14 35
0.0% 4.9% 6.3%
Strongly disagree 0 48 99
0.0% 16.8% 17.8%
Disagree 1 54 101
33.3% 18.9% 18.2%
Neutral 1 63 119
33.3% 22.1% 21.4%
Agree 0 65 119
0.0% 22.8% 21.4%
Strongly agree 0 19 25
0.0% 6.7% 4.5%
Not applicable to my research 1 22 57
33.3% 7.7% 10.3%
Total respondent count
(Percentages sum to 100%)		 3 285 555
100.0% 100.0% 100.0%

5.4. Data: IT professionals play an integral part in providing research computing services for me/my research team. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 18 33
0.0% 6.4% 6.0%
Strongly disagree 1 85 168
33.3% 30.2% 30.5%
Disagree 0 54 112
0.0% 19.2% 20.3%
Neutral 1 39 78
33.3% 13.9% 14.2%
Agree 0 38 64
0.0% 13.5% 11.6%
Strongly agree 0 28 37
0.0% 10.0% 6.7%
Not applicable to my research 1 19 59
33.3% 6.8% 10.7%
Total respondent count
(Percentages sum to 100%)		 3 281 551
100.0% 100.0% 100.0%

5.4. Data: I have enough computational resources at my disposal to conduct my research. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 10 24
0.0% 3.5% 4.3%
Strongly disagree 0 32 80
0.0% 11.2% 14.5%
Disagree 0 47 93
0.0% 16.5% 16.8%
Neutral 1 50 104
33.3% 17.5% 18.8%
Agree 1 110 182
33.3% 38.6% 32.9%
Strongly agree 0 30 47
0.0% 10.5% 8.5%
Not applicable to my research 1 6 23
33.3% 2.1% 4.2%
Total respondent count
(Percentages sum to 100%)		 3 285 553
100.0% 100.0% 100.0%

5.4. Data: I have enough data storage resources at my disposal to conduct my research. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 9 30
0.0% 3.2% 5.4%
Strongly disagree 0 45 90
0.0% 15.8% 16.3%
Disagree 0 49 87
0.0% 17.3% 15.7%
Neutral 1 35 77
33.3% 12.3% 13.9%
Agree 2 105 191
66.7% 37.0% 34.5%
Strongly agree 0 36 61
0.0% 12.7% 11.0%
Not applicable to my research 0 5 17
0.0% 1.8% 3.1%
Total respondent count
(Percentages sum to 100%)		 3 284 553
100.0% 100.0% 100.0%

5.4. Data: I have enough visualization resources at my disposal to conduct my research. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 39 77
0.0% 13.8% 14.0%
Strongly disagree 0 45 98
0.0% 15.9% 17.8%
Disagree 1 53 90
33.3% 18.7% 16.3%
Neutral 1 44 80
33.3% 15.5% 14.5%
Agree 0 53 91
0.0% 18.7% 16.5%
Strongly agree 0 10 20
0.0% 3.5% 3.6%
Not applicable to my research 1 39 95
33.3% 13.8% 17.2%
Total respondent count
(Percentages sum to 100%)		 3 283 551
100.0% 100.0% 100.0%

5.4. Data: My institution provides adequate resources for data backup/restore in the event of loss or corruption. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 37 82
33.3% 13.0% 14.8%
Strongly disagree 0 71 140
0.0% 25.0% 25.3%
Disagree 1 49 97
33.3% 17.3% 17.5%
Neutral 0 32 67
0.0% 11.3% 12.1%
Agree 1 66 114
33.3% 23.2% 20.6%
Strongly agree 0 21 30
0.0% 7.4% 5.4%
Not applicable to my research 0 8 24
0.0% 2.8% 4.3%
Total respondent count
(Percentages sum to 100%)		 3 284 554
100.0% 100.0% 100.0%

5.4. Data: Overall, I have the IT cyberinfrastructure resources and support I need to effectively pursue my research. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 1 16 40
33.3% 5.7% 7.3%
Strongly disagree 0 51 109
0.0% 18.1% 19.8%
Disagree 0 52 103
0.0% 18.5% 18.7%
Neutral 1 56 116
33.3% 19.9% 21.1%
Agree 1 80 125
33.3% 28.5% 22.7%
Strongly agree 0 19 30
0.0% 6.8% 5.5%
Not applicable to my research 0 7 27
0.0% 2.5% 4.9%
Total respondent count
(Percentages sum to 100%)		 3 281 550
100.0% 100.0% 100.0%

5.4. Data: I am generally satisfied with the provision of research computing technologies at my institution. University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Don’t know 0 35 69
0.0% 2.8% 3.1%
Strongly disagree 2 152 279
20.0% 12.1% 12.6%
Disagree 0 216 391
0.0% 17.3% 17.7%
Neutral 2 298 541
20.0% 23.8% 24.5%
Agree 6 453 729
60.0% 36.2% 33.0%
Strongly agree 0 73 137
0.0% 5.8% 6.2%
Not applicable to my research 0 25 66
0.0% 2.0% 3.0%
Total respondent count
(Percentages sum to 100%)		 10 1252 2212
100.0% 100.0% 100.0%

For the next set of questions, respondents were asked to rate themselves on a scale of 0–100.

6.1a. Disposition towards IT University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Reluctant vs. Enthusiast Mean 71.3 71.0 71.9
SD 21.3 21.6 22.6
N 53 4348 11139
Late adopter vs. Early adopter Mean 56.6 60.1 61.4
SD 24.7 24.9 25.6
N 52 4285 10882
Technophobe vs. Technophile Mean 65.1 63.6 63.9
SD 24.5 23.2 24.0
N 49 4112 10440
Skeptic vs. Cheerleader Mean 58.8 58.9 61.0
SD 23.7 22.8 24.0
N 49 4105 10508
By-the-book vs. Experimenter Mean 66.8 63.8 64.8
SD 19.3 21.7 22.4
N 49 4195 10686
Critic vs. Supporter Mean 63.7 63.5 65.0
SD 19.6 22.3 23.5
N 50 4138 10572
Conservative vs. Radical Mean 57.7 55.6 56.3
SD 18.7 19.0 20.2
N 43 3851 9855

6.1b. Attitude towards IT University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Dissatisfied vs. Satisfied Mean 63.7 64.2 65.7
SD 19.2 19.4 20.7
N 51 4260 10869
Discontent vs. Content Mean 61.5 62.4 64.1
SD 18.9 19.7 20.7
N 48 4158 10601
Perturbed vs. Pleased Mean 60.2 62.2 63.9
SD 20.2 20.1 21.2
N 44 4078 10433
Burdensome vs. Beneficial Mean 65.0 65.8 67.6
SD 18.5 22.4 23.3
N 51 4199 10722
Useless vs. Useful Mean 71.9 72.4 73.4
SD 16.7 20.5 21.6
N 47 4220 10762
Distraction vs. Enhancement Mean 63.4 65.4 67.1
SD 19.6 22.4 23.4
N 49 4137 10568

6.1c. Usage of IT University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Never connected vs. Always connected Mean 75.8 77.0 77.1
SD 20.0 21.3 21.9
N 54 4415 11238
Peripheral vs. Central Mean 71.7 70.3 70.5
SD 18.5 21.2 21.8
N 50 4215 10647
Old media vs. New media Mean 68.9 66.9 68.1
SD 20.1 20.4 21.2
N 47 4184 10627
Infrequent vs. Frequent Mean 79.5 76.8 77.0
SD 16.4 21.0 21.8
N 53 4361 11042

6.2. Gender University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Male 24 2311 5357
42.1% 49.4% 44.9%
Female 32 2231 6224
56.1% 47.7% 52.2%
Other 0 8 20
0.0% 0.2% 0.2%
Prefer not to answer 1 128 326
1.8% 2.7% 2.7%
Total respondent count
(Percentages sum to 100%)		 57 4678 11927
100.0% 100.0% 100.0%

6.3. Age University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Prefer not to answer 3 285 759
5.3% 6.2% 6.4%
Under 50 24 2109 5286
42.1% 45.6% 44.8%
50 or older 30 2234 5767
52.6% 48.3% 48.8%
Total respondent count
(Percentages sum to 100%)		 57 4628 11812
100.0% 100.0% 100.0%

6.4. Faculty load area University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
Agriculture and natural resources 0 308 396
0.0% 6.6% 3.3%
Biological/life sciences 6 545 1029
10.5% 11.6% 8.6%
Business, management, marketing 1 333 1117
1.8% 7.1% 9.4%
Communications/journalism 2 172 561
3.5% 3.7% 4.7%
Computer and information sciences 9 191 654
15.8% 4.1% 5.5%
Education, including physical education 9 444 1419
15.8% 9.5% 11.9%
Engineering and architecture 4 425 674
7.0% 9.1% 5.7%
Fine and performing arts 4 230 742
7.0% 4.9% 6.2%
Health sciences, including professional programs 3 825 1664
5.3% 17.6% 14.0%
Humanities 8 594 1604
14.0% 12.7% 13.5%
Liberal arts/general studies 1 314 1053
1.8% 6.7% 8.8%
Manufacturing, construction, repair, or transportation 0 18 80
0.0% 0.4% 0.7%
Physical sciences, including mathematical sciences 6 486 1210
10.5% 10.4% 10.2%
Public administration, legal, social, and protective services 1 93 214
1.8% 2.0% 1.8%
Social sciences 16 749 1759
28.1% 16.0% 14.8%
Other 2 339 1068
3.5% 7.2% 9.0%
Total respondent count 57 4679 11907

6.5. Ethnicity University of Maryland,
Baltimore County		 DR public institutions
 All US institutions
White 42 3737 9254
76.4% 80.9% 78.6%
Black/African American 2 103 382
3.6% 2.2% 3.2%
Hispanic/Latino 3 155 536
5.5% 3.4% 4.6%
American Indian/Native/Alaskan 0 50 134
0.0% 1.1% 1.1%
Asian/Pacific Islander 4 268 616
7.3% 5.8% 5.2%
Other 0 69 189
0.0% 1.5% 1.6%
Prefer not to answer 6 356 989
10.9% 7.7% 8.4%
Total respondent count 55 4619 11773