Support & Assistance

For help with Blackboard or teaching online, faculty can open an RT ticket directly with the Instructional Technology office. Additionally:

  • Blackboard Help: You can find tips, “Show & Tell” screencasts, and help sheets here.
  • Individual Consults: Our Instructional Technology staff are available for face-to-face and/or virtual consults.

MyUMBC Instructional Technology Group: This myUMBC Group provides resources and events for the campus community about online learning and teaching with technology.

The Learning Technology AssistantsLearning Technology Assistants (LTA) program connects UMBC faculty members with trained student consultants who provide ongoing support to help develop the skills and knowledge necessary for effective use of instructional technologies.