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DoIT by the Numbers

July 1, 2010 to June 30, 2011

107,500,000 MB (megabytes) of non-research, usable storage or 107.5 TB (terabytes)
5,808,873 myUMBC logins (includes 50,610 paws, 11,665 posts, 34,034 comments, 2,759 spotlights, 292 groups)
2,656,462 Phone calls handled by the campus phone system
392,365 Page views of Blackboard on most active day (2/16/11). Daily average = 168,403
275,540 total documents stored on ImageNow (53,827 in FY11)
23,962 Support tickets resolved (7/1/10 to 6/30/11)
21,824 Wired data ports on campus
21,043 Help support calls (7/1/10 to 6/30/11)
14,000 unique Gmail users per week (25 GB quota = 25x greater for fac/staff, 50x greater for students vs. previous UMBC hosted quota).
8,534 AV service transactions (e.g., deliveries, laptop loans, support incidents)
8,385 Telephone ports on campus
4,200 Students using “audience response systems” (aka “clickers”)
4,000 Computers in Active Directory (AD)
2,781 Blackboard course sections (not including approx. 400 multi-section Bb sites)
1,700 Weekly downloads of content on iTunes@UMBC
985 Wireless access points (85 percent campus coverage)
400 Daily views of UMBCTube (on YouTube)
160 Subscribers to the UMBC Digital Storytelling Community of Practice email list
106 PT DoIT student employees
81 FT DoIT staff (32 UMBC alumni)

July 1, 2009 to June 30, 2010

277,500,000 MB (megabytes) of usable storage or 277.5 TB (terabytes)
230,000,000 Email messages sent and received (estimate)
7,637,683 myUMBC logins (includes 8,657 Paws, 4,677 News Items & 1,834 Spotlights)
200,633 Documents stored on ImageNow (41,428 since 9/1/09)
143,565 Page views of Blackboard on most active day (9/9/09). Daily average = 57,505
22,109 Support tickets resolved (7/1/09 to 6/30/10)
21,248 Wired data ports on campus
12,534 Help support calls (1/1/10 to 6/30/10)
8,116 Telephones on campus
5,000 AV service transactions (e.g., deliveries, laptop loans, support incidents)
3,800 Computers in Active Directory (AD)
2,500 Students using “audience response systems” (aka “clickers”)
1,700 Weekly downloads of content on iTunes@UMBC
1,430 Blackboard course sections (not including 215 multiple section Bb sites)
901 Wireless access points (80 percent campus coverage)
350 Daily views of UMBCTube (on YouTube)
100 Subscribers to the UMBC Digital Storytelling Community of Practice email list
78 FT DoIT staff (32 UMBC alumni)
72 PT DoIT student employees