The Department of Network and Telecommunication Services in the Division of IT provides comprehensive network infrastructure, telephony and collaboration services that supports the entire campus ecosystem, from academic and administrative buildings to residential, support spaces and research.
UMBC’s Network
Our network is designed to be resilient and flexible by supporting more than 3,500 wireless access points and more than 25,000 devices daily. DoIT provides multiple diverse connections to commodity Internet and Internet2’s education and research backbone, ensuring reliable, high-performance network services that support academic, administrative, and research functions.
Wireless coverage is strategically deployed to provide comprehensive connectivity. Indoor spaces feature ubiquitous wireless access, while outdoor areas offer targeted coverage in key seating and gathering spaces. We offer multiple wireless networks to meet diverse needs:
- eduroam provides a secure, encrypted network for academic users
- UMBC Visitor enables quick guest access
- Retriever Home allows residential students to create personalized network environments for their devices.
Collaboration Technologies
The Division of Information Technology (DoIT) offers and supports multiple collaboration platforms designed to enhance teaching, learning, and work environments. All active faculty, staff, and students have access to comprehensive licenses for Google Meet, Microsoft Teams, and Cisco Webex. These platforms provide robust video meeting and chat functionality, seamlessly integrated with campus services such as single sign-on and Google Calendar, ensuring a unified and efficient communication experience.
Campus Phone System
Our Voice over IP (VoIP) telephone system is a critical communication infrastructure designed to deliver highly reliable phone service across the campus community. This advanced system supports hybrid and remote work schedules, ensuring seamless communication regardless of location. Additionally, the phone system integrates with campus safety features, supporting emergency and blue light phones throughout the campus to enhance community safety and rapid response capabilities.
Campus Safety Technologies
DoIT collaborates closely with Campus Police, Environmental Safety and Health, and Facilities Management to deliver comprehensive physical IT security solutions for the community. Our integrated security approach includes a network of more than 600 indoor and outdoor video surveillance cameras strategically positioned throughout the campus. We also implement advanced card access technologies, providing secure entry to over 700 building and sensitive area entrances, ensuring a safe and controlled campus environment.
For questions or support with any of these services, please contact DoIT Technology Support Center.