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View Archived Posts

RT issue on 12-16-2013

Please be aware that the RT (Request Tracker) system experienced an issue with ticket correspondence this morning. Although a ticket was created the pertinent info about the issue was not...

Posted: December 16, 2013, 1:48 PM

DoIT Update: Winter 2014

DoIT Update is a selection of campus IT news and events emailed 3-4 times a year, typically around the start and end of each Fall and Spring semester. For more information, visit doit.umbc.edu....

Posted: December 13, 2013, 11:42 AM

DATE CHANGE-RT ticket system downtime notice for 12-19-2013

I apologize for any confusion created by the change from 12-14-2013 6am-2pm to 12-19-2013 6pm-9pm, however some logistical challenges have necessitated us to reschedule. The good news is that our...

Posted: December 11, 2013, 10:31 AM

DATE CHANGE - RT Downtime Notice for 12-19-2013

I apologize for the confusion but logistics have created a need to move the original date and time from 12-14-2014 6am-2pm to 12-19-2013 6pm-9pm. The database server will be updated the evening...

Posted: December 11, 2013, 10:08 AM

RT ticket system downtime notice for 12-14-2013

Request Tracker (RT) has been in place almost 5 years now running on the same hardware. Over the next 6 months DoIT will be upgrading the hardware and application staring with Phase 1 for the...

Posted: December 10, 2013, 2:24 PM