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Success Stories

  • UMBC Blackboard Use Differs from Most Schools

    Findings based on Bb's "course archetypes" research
    Earlier this year, Blackboard released a “course archetype” system administrator’s tool that allows institutions to see how the company’s Learning Management System (LMS) software is being used...
    Posted: December 11, 2018 11:23 PM
  • UMBC Graduate School Makes Strides In Efficient Outreach

    E-signatures Continue To Produce New Business Solutions
    The Graduate School at UMBC takes pride in providing opportunities for student success. Through collaboration with prestigious faculty and research with groundbreaking partner institutions,...
    Posted: December 6, 2018 9:55 AM
  • Digital Workflows Integrate Procedure And Technology

    AOP Provides New Opportunities For Business Efficiency
    UMBC’s Office of Academic Opportunities Programs (AOP) is dedicated to providing assistance, resources, and support to students who have traditionally been underrepresented in higher education in...
    Posted: December 5, 2018 9:46 AM
  • Learning and Leading in DoIT: Sherri Braxton

    Co-director, Educause Learning Technology Leadership Program
    As technology continues to change the academic landscape, UMBC’s Division of Information Technology (DoIT) Instructional Technology staff are at the forefront, serving as leaders in their field...
    Posted: December 3, 2018 10:09 AM
  • Hilltop Institute Relentlessly Pursues Efficient Workflow

    Employs DocuSign as a Versatile Tool
    The Hilltop Institute at UMBC conducts health services research on behalf of government agencies, foundations, and nonprofit organizations at the national, state, and local level. For the state of...
    Posted: November 19, 2018 10:10 AM
  • Campus Card and Mail Services Embraces Efficient Office Tech

    How the DCARD Uses DocuSign to Cut Departmental Red Tape
    Most businesses and institutions once had a foundation made up entirely of paper processes that tied every memo, report, paycheck, and signature into an elegantly elaborate, if incomprehensibly...
    Posted: October 29, 2018 10:59 AM
  • From Student Worker to Nationally Recognized IT Leader

    Damian Doyle receives EDUCAUSE’s Rising Star Award
    By Eleanor Lewis Damian Doyle ‘99, B.S. Computer Science, ‘16 M.S Information Systems, says building trust and relationships are essential to his work every day at UMBC. Doyle, assistant vice...
    Posted: October 29, 2018 10:18 AM
  • UMBC Hits 1M RT Tickets

    Campus Partnerships Raise Bar on Customer Service
    “Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...
    Posted: August 27, 2018 2:50 PM
  • How Undergraduate Admissions Migrated to Duo

    Tips for ensuring a smooth migration
    Andrew Gribben (pictured at right), Specialist in Undergraduate Admissions and Orientation, recently helped assist his colleagues in switching to Duo two-factor authentication as part of DoIT’s...
    Posted: May 29, 2018 11:27 AM
  • Sign On The eContract Line: A New Way for Contract Renewals

    Payroll & DoIT collaborate to digitize a paper process
    In late January 2016, Lisa Drouillard, Director of Payroll, and Lance Rand, Manager and Software Developer for DoIT’s Business Service Group, began meeting to streamline and digitize the contract...
    Posted: February 27, 2017 10:53 AM