Success Stories

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DoIT Receives NSF Grant for Campus Cyber Infrastructure

System supports research in analyzing polar ice caps & more!

Broadening UMBCs Data Storage footprint to Advance Scientific Research and Discovery Purpose: The Retriever Research Storage System, R-RSTOR, will enable UMBC researchers to address important...

Posted: September 12, 2024, 2:22 PM

Upgrades to Residence Hall Wireless

Faster Wi-Fi and 2,500+ access points

The Residential Life office (RL) and the Division of Information Technology (DoIT) have partnered to implement a brand-new wireless system for on-campus residents.  Providing technology...

Posted: September 11, 2024, 11:35 AM

Campus Phone Upgrades

All departmental phones have been converted!

The Division of Information Technology is excited to announce that it has completed the migration of all main campus phones to our new phone system. Beginning in 2020, the project was accelerated...

Posted: September 9, 2024, 3:43 PM

Upgrades to Residence Hall Wireless

New Wireless Access Points this Summer!

In partnership with the Office of Residential Life, DoIT will implement a completely new wireless system throughout all residential dorms and apartment complexes this Summer.   Over the past...

Posted: June 17, 2024, 9:40 AM

New DoIT Staff

Welcome Khalil Alston

DoIT welcomes Khalil Alston as a new full time AV Specialist. He joins the AV Services team in the operation, support, and installation of classroom and conference AV technology on campus....

Posted: December 1, 2023, 11:41 AM

Rescheduled: Quarterly patching downtime on 9/29/2018

Hello.  Patching of the systems in the announcement below has been pushed to Saturday, 9/29/18.  All other details remain the same.   Original announcement: ---------------------- As part of...

Posted: September 20, 2018, 10:07 AM

Quarterly patching downtime on 9/22/18

As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting quarterly system patching on Saturday, September 22nd for a handful of key services.  The schedule...

Posted: September 13, 2018, 10:31 AM

UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

Upgraded Linux GL environment for Fall 2018

As part of our commitment to modernization and security, DoIT has upgraded the Linux GL environment to be most up to date version of Fedora Linux.  This change upgrades most software packages to...

Posted: August 24, 2018, 10:41 AM

Conclusion of Voicemail and call processing outage

Earlier today we completed the repairs to the voicemail and call processing equipment. At this point call processing services have been restored and voicemail is again accessible and accepting new...

Posted: August 17, 2018, 2:44 PM