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Success Stories

Showing items tagged support. Show All
  • UMBC Hits 1M RT Tickets

    Campus Partnerships Raise Bar on Customer Service
    “Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...
    Posted: August 27, 2018 2:50 PM
  • Meet Khalid Muqueeth & Learn About His 2 Years Working in IT

    Student worker reflects on the TSC before he graduates
    Khalid Muqueeth, a senior in information systems, is a student worker at the Technology Support Center (TSC), which is the first stop in assisting the UMBC community with technology questions and...
    Posted: April 12, 2017 12:03 PM
  • Drop-in Support Available for UMBC Faculty

    Get Support Using Technology in Your Course(s)
    Have questions about Blackboard, Clickers or other supported instructional technologies?  Then please join us on Mondays during free hour (12pm-1pm) in ENG 025 for drop-in support. The...
    Posted: August 18, 2015 8:11 AM
  • Meet TSC Senior Student Consultant Christian Oyson

    A look into everyday life at the Technology Support Center
    For over a year, Christian Oyson has worked Tier 1 support for the Technology Support Center (TSC) here at UMBC, providing assistance to students, faculty and staff. Oyson, a senior majoring in...
    Posted: June 24, 2015 9:43 AM