AI Initiatives

The Division of Information Technology’s AI site will help the UMBC community with information on using artificial intelligence (AI), especially generative AI (GenAI), to support UMBC’s Administrative, Instructional, and Research efforts. This site has been created to help employees advance their use of GenAI. We recommend that our UMBC community begin by visiting GenAI Tools, this page will highlight what free resources are available to use and what options exist to use GenAI while safeguarding UMBC institutional data safely.

For staff providing support, we encourage people to look at Administrative AI, as a starting point. Our goal is to save folks time and improve the quality of their work, thus increasing productivity. We highlight some tools that DoIT is providing for support.

Additionally, we have launched an AI-supported search bar called myUMBC Answers.  We are seeking partners to work with DoIT to expand myUMBC Answers. The key to your office leveraging myUMBC Answers is providing validated and accurate content, such as FAQs or a handbook produced annually.

For faculty, we encourage you to also explore instructional AI and research AI. An excellent resource in the College of Engineering is the UMBC Center for AI.  You can follow news about the UMBC Center for AI on social media through its sites on LinkedIn, Bluesky, X, and Facebook. Members of the UMBC community can subscribe to the UMBC AI Group to receive email about AI-related news and events. If you have news to share with the UMBC AI community or suggestions or comments on the site, please send them to umbc-ai@cs.umbc.edu.

 

AI News

Showing items tagged known-issue. Show All

Blackboard Reminder: Update Browsers to Latest Version

Older browser versions may not be supported in Blackboard

Following the April 2025 Blackboard release, some Blackboard users reported issues (e.g., blank screen, spinning wheel) with Blackboard access. Unsupported browser versions were identified as the...

Posted: April 7, 2025, 2:01 PM

Blackboard Course File Access Outage

Students & Faculty Unable to Access File Attachments

Blackboard users may be unable to access course file attachments. Error messages may include: The specified resource was not found You do not have permission to access it Refused to connect...

Posted: May 13, 2024, 10:57 AM

Panopto Known Issue: 403 Error with Course Copy LTI Videos

Affected instructors should share direct links to videos

There is currently an issue with Panopto that is negatively impacting access to videos stored in older Blackboard courses. The Embed LTI links direct users to the content folder instead of the...

Posted: February 14, 2023, 2:48 PM

RESOLVED -- Blackboard Offline on December 1

UMBC is monitoring the issue & working with Bb support

At approximately 1:30pm, DoIT staff became aware of a potential outage with our instance Blackboard Learn. System admins immediately investigated the reports and opened a ticket with Blackboard...

Posted: December 1, 2021, 1:45 PM

New Respondus Lockdown Browser Features Auto-Update in July

Students using Win/Mac must install to gain this feature

The July update to the Windows and Mac versions of Respondus LockDown Browser will feature a new Auto Update function that starts when the application opens.  To optimize the test proctoring...

Posted: June 28, 2021, 4:13 PM