AI Initiatives

The Division of Information Technology’s AI site will help the UMBC community with information on using artificial intelligence (AI), especially generative AI (GenAI), to support UMBC’s Administrative, Instructional, and Research efforts. This site has been created to help employees advance their use of GenAI.

We recommend that our UMBC community begin by visiting GenAI Tools, a page that highlights free resources and provides guidance on using GenAI while safeguarding UMBC institutional data safely.

For staff seeking support, we encourage people to look at Administrative AI, as a starting point. Our goal is to save folks time, improve the quality of their work, and increase productivity. We showcase tools that DoIT provides to support these objectives.

We have launched myUMBC Answers, an AI-supported search bar. We are seeking partners to expand this tool. The key to leveraging myUMBC Answers is providing validated and accurate content, such as annual FAQs or handbooks.

Faculty, are encouraged to explore Instructional AI and Research AI. The UMBC Center for AI in the College of Engineering is an excellent resource for AI-related research and innovation.  Stay informed by following the center’s social media chnnels on LinkedIn, Bluesky, X, and Facebook.

Members of the UMBC community can subscribe to the UMBC AI Group to receive email about AI-related news and events. If you have news to share with the UMBC AI community or suggestions or comments on the site, please send them to umbc-ai@cs.umbc.edu.

 

AI News

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Rescheduled: Quarterly patching downtime on 9/29/2018

Hello.  Patching of the systems in the announcement below has been pushed to Saturday, 9/29/18.  All other details remain the same.   Original announcement: ---------------------- As part of...

Posted: September 20, 2018, 10:07 AM

Quarterly patching downtime on 9/22/18

As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting quarterly system patching on Saturday, September 22nd for a handful of key services.  The schedule...

Posted: September 13, 2018, 10:31 AM

UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

Upgraded Linux GL environment for Fall 2018

As part of our commitment to modernization and security, DoIT has upgraded the Linux GL environment to be most up to date version of Fedora Linux.  This change upgrades most software packages to...

Posted: August 24, 2018, 10:41 AM

Conclusion of Voicemail and call processing outage

Earlier today we completed the repairs to the voicemail and call processing equipment. At this point call processing services have been restored and voicemail is again accessible and accepting new...

Posted: August 17, 2018, 2:44 PM