What’s New

New DoIT Staff

Welcome Khalil Alston

DoIT welcomes Khalil Alston as a new full time AV Specialist. He joins the AV Services team in the operation, support, and installation of classroom and conference AV technology on campus....

Posted: December 1, 2023, 11:41 AM

Rescheduled: Quarterly patching downtime on 9/29/2018

Hello.  Patching of the systems in the announcement below has been pushed to Saturday, 9/29/18.  All other details remain the same.   Original announcement: ---------------------- As part of...

Posted: September 20, 2018, 10:07 AM

Quarterly patching downtime on 9/22/18

As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting quarterly system patching on Saturday, September 22nd for a handful of key services.  The schedule...

Posted: September 13, 2018, 10:31 AM

UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

Upgraded Linux GL environment for Fall 2018

As part of our commitment to modernization and security, DoIT has upgraded the Linux GL environment to be most up to date version of Fedora Linux.  This change upgrades most software packages to...

Posted: August 24, 2018, 10:41 AM

Conclusion of Voicemail and call processing outage

Earlier today we completed the repairs to the voicemail and call processing equipment. At this point call processing services have been restored and voicemail is again accessible and accepting new...

Posted: August 17, 2018, 2:44 PM