Some users received delayed voicemail messages
Over the last week we received reports that some users were not receiving all email delivered voicemail messages. Yesterday, while investigating these reports it was discovered that some voicemail servers were operational but in a degraded state.
Around 10pm last night adjustments were made that are believed to have fully restored voicemail services. Some users may receive delayed voicemails but we don’t believe that any voicemails were lost.
We are sorry for any inconvenience this might have caused. If you have additional questions or concerns about this work please feel free to contact me.
Ray Soellner
Assoc. Director - DoIT
Posted: October 9, 2020, 10:38 AM