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Welcome to UMBC’s Division of Information Technology (DoIT)

We empower the UMBC community by providing secure, reliable, and innovative technology solutions. Whether you are connecting to campus Wi-Fi, downloading university software, exploring AI, or looking for technical assistance, we are here to support your digital experience.

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Showing items tagged success. Show All

Campus Card and Mail Services Embraces Efficient Office Tech

How the DCARD Uses DocuSign to Cut Departmental Red Tape

Most businesses and institutions once had a foundation made up entirely of paper processes that tied every memo, report, paycheck, and signature into an elegantly elaborate, if incomprehensibly...

Posted: October 29, 2018, 10:59 AM

From Student Worker to Nationally Recognized IT Leader

Damian Doyle receives EDUCAUSE’s Rising Star Award

By Eleanor Lewis Damian Doyle ‘99, B.S. Computer Science, ‘16 M.S Information Systems, says building trust and relationships are essential to his work every day at UMBC. Doyle, assistant vice...

Posted: October 29, 2018, 10:18 AM

UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

How Undergraduate Admissions Migrated to Duo

Tips for ensuring a smooth migration

Andrew Gribben (pictured at right), Specialist in Undergraduate Admissions and Orientation, recently helped assist his colleagues in switching to Duo two-factor authentication as part of DoIT’s...

Posted: May 29, 2018, 11:27 AM