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Welcome to UMBC’s Division of Information Technology (DoIT)

We empower the UMBC community by providing secure, reliable, and innovative technology solutions. Whether you are connecting to campus Wi-Fi, downloading university software, exploring AI, or looking for technical assistance, we are here to support your digital experience.

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News & System Status

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View Archived Posts

01-07-2019 RT upgrade issue

Please note that there was a database error for RT messages at 12:21pm today. Within 20 minutes the tech team identified and fixed the issue.  The tickets were still created however the...

Posted: January 7, 2019, 12:57 PM

01-05-2019 RT (Request Tracker) NOW available

DoIT staff (Ray Soellner, Toren Smith, Ed Rude, and Tim Champ) led by Jeremy Gude and Paul Riddle have completed the migration of RT to the Cloud (AWS).  This upgrade/migration will address...

Posted: January 5, 2019, 5:00 PM

01-05-2019 Downtime Reminder for Request Tracker (RT)

This is just a reminder that RT will be down tomorrow, January 5th, 2019, from 5:30am - 3:00pm. As mentioned previously we will bring it up earlier if the opportunity is available....

Posted: January 4, 2019, 9:07 AM