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Welcome to UMBC’s Division of Information Technology (DoIT)

We empower the UMBC community by providing secure, reliable, and innovative technology solutions. Whether you are connecting to campus Wi-Fi, downloading university software, exploring AI, or looking for technical assistance, we are here to support your digital experience.

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News & System Status

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Campus Help System (RT) hits new milestone

UMBC uses an open source system called Request Tracker (RT) from a company named BestPractical to provide help to the UMBC campus community at large. In fact UMBC has been recognized on the...

Posted: November 13, 2014, 8:02 AM

RT hits new milestone

On Tue Nov 11, 2014 14:11:24 2014 RT received its 500,000th ticket since going live Feb 23, 2009. In this time RT has grown from a DoIT centric Help System to a campus wide system serving 25+...

Posted: November 13, 2014, 7:50 AM

Online Learning Consortium Offers Free Faculty Training

Learn best practices from experts & spark new ideas!

Through a University System of Maryland partnership with the Online Learning Consortium (OLC), DoIT is pleased to offer an exceptional online training opportunity to UMBC full-time and part-time...

Posted: November 11, 2014, 11:42 AM

Bb Achievements to Support Competency Based Learning

Use badges to motivate & reward students via gamification

As announced earlier this semester, Winter and Spring 2015 courses will be hosted by Blackboard directly instead of by DoIT. As part of this change, we will also upgrade to the Spring 2014 version...

Posted: November 4, 2014, 1:01 PM