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FY14 IT User Support: Q1 Review (July, Aug, Sept)

Summary & Drill-Down Reports Show RT, FAQ and Phone Trends

To help provide more timely review of key IT user support metrics throughout the year and not just at the end, DoIT has summarized the following first quarter data for FY14: RT (Request...

Posted: October 31, 2013, 1:13 PM

DoIT Runs Pilot Comparing Clickers to Scantron Testing

BIOL142 Participants to Share Experiences at 11/22 Brown Bag

To help evaluate clickers as a possible alternative to scantron “bubble sheet” assessments, DoIT partnered with Dr. Tamara Mendelson in BIOL 142 “Foundations of Biology: Ecology and Evolution” to...

Posted: October 30, 2013, 5:08 PM

Blackboard Down for Maintenance 10 pm 10/25 to 1 am 10/26

The UMBC Blackboard server will be down from 10 pm Friday 10/25 to 1 am Saturday 10/26.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...

Posted: October 25, 2013, 4:03 AM

Change to some UMBC userpages permissions

As many of you know, UMBC has had a large number of phishing attacks in the past few weeks.  This has resulted in a number of compromised accounts which the attackers are using to setup fake web...

Posted: October 21, 2013, 9:53 AM