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Welcome to UMBC’s Division of Information Technology (DoIT)

We empower the UMBC community by providing secure, reliable, and innovative technology solutions. Whether you are connecting to campus Wi-Fi, downloading university software, exploring AI, or looking for technical assistance, we are here to support your digital experience.

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News & System Status

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Reminder-RT ticket system downtime notice for 12-19-2013

RT will be down tonight from 6pm-9pm for hardware and database upgrades. If an issue arises during the downtime please call the Technology Support Center (TSC) at 410-455-3838. Their Thursday...

Posted: December 19, 2013, 11:21 AM

Reminder - RT Downtime Notice for 12-19-2013

RT will be down on 12-19-2013 6pm-9pm. A version of this new setup is available for testing. You can access the test RT system by: 1. Get into the VPN. (vpn.umbc.edu). This is for non-production...

Posted: December 18, 2013, 5:40 PM

RT issue on 12-16-2013

Please be aware that the RT (Request Tracker) system experienced an issue with ticket correspondence this morning. Although a ticket was created the pertinent info about the issue was not...

Posted: December 16, 2013, 1:49 PM

RT issue on 12-16-2013

Please be aware that the RT (Request Tracker) system experienced an issue with ticket correspondence this morning. Although a ticket was created the pertinent info about the issue was not...

Posted: December 16, 2013, 1:48 PM