AI Initiatives

The Division of Information Technology’s AI site will help the UMBC community with information on using artificial intelligence (AI), especially generative AI (GenAI), to support UMBC’s Administrative, Instructional, and Research efforts. This site has been created to help employees advance their use of GenAI.

We recommend that our UMBC community begin by visiting GenAI Tools, a page that highlights free resources and provides guidance on using GenAI while safeguarding UMBC institutional data safely.

For staff seeking support, we encourage people to look at Administrative AI, as a starting point. Our goal is to save folks time, improve the quality of their work, and increase productivity. We showcase tools that DoIT provides to support these objectives.

We have launched myUMBC Answers, an AI-supported search bar. We are seeking partners to expand this tool. The key to leveraging myUMBC Answers is providing validated and accurate content, such as annual FAQs or handbooks.

Faculty, are encouraged to explore Instructional AI and Research AI. The UMBC Center for AI in the College of Engineering is an excellent resource for AI-related research and innovation.  Stay informed by following the center’s social media chnnels on LinkedIn, Bluesky, X, and Facebook.

Members of the UMBC community can subscribe to the UMBC AI Group to receive email about AI-related news and events. If you have news to share with the UMBC AI community or suggestions or comments on the site, please send them to umbc-ai@cs.umbc.edu.

 

AI News

Showing items tagged rt. Show All

RT - NEW tagging option for tickets

RT ticket tagging

Whether it's a blog, a wiki, or even Twitter, when you have a system with a lot of information, some method of tagging that information with easy-to-remember words or phrases makes it much easier...

Posted: December 18, 2019, 6:22 AM

04-18-2019 10:00 pm Downtime for RT

As part of our ongoing commitment to security, DoIT's systems staff  will need to take RT offline for approximately 30 minutes at 10:00pm tonight to perform some system maintenance. I apologize...

Posted: April 18, 2019, 10:28 AM

Lunch and Learn With Request Tracker Features Huge Turnout

Users group learns of new features and effective practices

In early October, the Request Tracker (RT) users group met in the newly renovated Engineering Room 023 for an informative session on RT’s upcoming features and overall integration within UMBC....

Posted: October 17, 2016, 12:38 PM

How DoIT & OGC Upgraded an 8 Year Old Website

Brand new website features BOX integration and RT support

Brian Thompson, Assistant Dean of the Graduate School and an affiliate member of the Office of the General Counsel (OGC), had a problem. The 8 year old OGC website just wasn't doing its job of...

Posted: August 3, 2015, 10:21 AM

RT - Request Tracker downtime on 8/7/2015

On Friday, August 7th starting at 6pm RT (Request Tracker) will be taken down for system maintenance.   The maintenance window will allow staff to apply needed security and application...

Posted: July 31, 2015, 6:13 AM