AI Initiatives

The Division of Information Technology’s AI site will help the UMBC community with information on using artificial intelligence (AI), especially generative AI (GenAI), to support UMBC’s Administrative, Instructional, and Research efforts. This site has been created to help employees advance their use of GenAI.

We recommend that our UMBC community begin by visiting GenAI Tools, a page that highlights free resources and provides guidance on using GenAI while safeguarding UMBC institutional data safely.

For staff seeking support, we encourage people to look at Administrative AI, as a starting point. Our goal is to save folks time, improve the quality of their work, and increase productivity. We showcase tools that DoIT provides to support these objectives.

We have launched myUMBC Answers, an AI-supported search bar. We are seeking partners to expand this tool. The key to leveraging myUMBC Answers is providing validated and accurate content, such as annual FAQs or handbooks.

Faculty, are encouraged to explore Instructional AI and Research AI. The UMBC Center for AI in the College of Engineering is an excellent resource for AI-related research and innovation.  Stay informed by following the center’s social media chnnels on LinkedIn, BlueskyX, and Facebook.

Members of the UMBC community can subscribe to the UMBC AI Group to receive email about AI-related news and events. If you have news to share with the UMBC AI community or suggestions or comments on the site, please send them to umbc-ai@cs.umbc.edu.

 

AI News

Showing items tagged rt. Show All

6-9-2015 RT update

I would like to share a few updates to the RT community. First I would like to encourage you to look at this DoIT success story.  Financial Aid leveraged the RT front-end form for their Walk-In...

Posted: June 9, 2015, 10:40 AM

DoIT Student Intern Published in Educause Review

Please join me in congratulating Laura Lefavor on her recent article published in Educause Review Online called Beyond the IT Help Desk. EDUCAUSE® is a nonprofit association and the foremost...

Posted: August 6, 2013, 6:17 PM

DoIT News Moving to myUMBC Groups

As of today, the DoIT News will be published through the DoIT Group on myUMBC, which in turn feeds the new DoIT site at doit.umbc.edu. As such, we will no longer be maintaining this Movable Type...

Posted: July 3, 2012, 10:19 AM

RT System Upgrade June 13

The UMBC Request Tracker system upgrade from version 3.8.7 to version 4.0.5 will occur on Wednesday, June 13, 2012. This will necessitate a system downtime from 5:30am until 7:30am to perform the...

Posted: June 4, 2012, 11:28 AM

Resolved: Slow RT (Request Tracker) Performance

UPDATE DoIT staff have identified an issue with the system storage which has been fixed. Please contact DoIT if you are still experiencing the slowness identified earlier today. DoIT has...

Posted: January 17, 2012, 10:43 AM