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Panopto Upgrades and Downtime

6/26 Downtime & IE discontinued; 7/16 recorder upgrade

Cloud Downtime
On Saturday, June 26, Panopto Cloud customers will be upgraded to the latest cloud release. The vendor anticipates up to 4 hours of downtime, with a target start time of 9:00 PM EDT. See the cloud upgrade FAQ article for more information. There will be numerous platform enhancements, including an improved sharing experience, designed to be more intuitive and to use a modernized look and feel.

End of IE Support
Also effective June 26th, Panopto will no longer support Internet Explorer 11 (IE11). This means the company will no longer fix any issues users experience while using Panopto on IE11.

Mandatory Client Upgrade
On Friday, July 16, we will require Panopto for Windows & Remote Recorders to be upgraded to version 9.0.2 or above and Panopto for Mac to version 10.1.0 or above. The upgrade will be applied to your Panopto site at 8:00 pm EDT/5:00 pm PDT.

For more information on the mandatory upgrade, please refer to this article on the Panopto support site.

Please submit an RT ticket should you have any questions or concerns that remain unaddressed by this existing documentation.

Instructional Technology Team

Posted: June 11, 2021, 9:30 AM