Skip to Main Content

Contact Us

The most efficient way to contact the Instructional Technology team for questions, support, or to request a phone or in-person consultation is to submit an RT ticket. Submitting a ticket ensures that your question will be answered as quickly as possible by the appropriate staff member and allows the Instructional Technology Team to see and solve common issues and questions.

Instructional Technology Team
Bottom (left to right): Susan Biro, Laura Wyatt, Tom Penniston, Collin Sullivan. Top (left to right): Jalisa Monroe, Sherri Braxton, Mariann Hawken

Josh Abrams
Instructional Design Specialist

Dr. Peter Ariev
Instructional Design Specialist
410.455.1841 |

Dr. Susan Biro
Acting Manager, Online Learning
410.455.8645 |

Dr. John Fritz
Assoc. VP, Instructional Technology
410.455.6596 |

Dr. Mariann Hawken
Acting Director, Instructional Technology
410.455.2920 |

Jalisa Monroe
Specialist, Instructional Technology
410.455.6786 |

Dr. Thomas Penniston
Analytics Specialist, Instructional Technology
410.455.3493 |

Collin Sullivan
LMS Support Specialist
410.455.6263 |

Laura Wyatt
Instructional Design Specialist
410.455.3890 |