Showing items tagged help. Show All
Weekend Service Disruption Status
Resolved: Disruption impacting Blackboard, Google, and more
Over this past weekend, April 4-5, 2026, one of UMBC’s services experienced a disruption, resulting in slower loading times. This affected some users' ability to log in to platforms such as...
Posted: April 7, 2026, 2:56 PM
Blackboard to Launch New FAQs in mid-December
DoIT to review UMBC-related Bb FAQs as a result
Blackboard is rolling out a significant upgrade to its documentation experience this month, and UMBC users will begin seeing the first changes on December 10. Blackboard's new help site features a...
Posted: December 9, 2025, 1:55 PM
myUMBC Answers: AI-Powered Search Bar Updates
Providing answers that are unique to you!
In early February, the myUMBC team launched my UMBC Answers, an AI-driven search bar to improve experiences for students, faculty, and staff while ensuring security and privacy. Now, all campus...
Posted: April 18, 2025, 1:53 PM
New myUMBC Answers: AI-Powered Search Bar
Get personalized answers to your searches on myUMBC!
The myUMBC team has been exploring how artificial intelligence (AI) can make the platform better for students, faculty, and staff, all while ensuring security and privacy. We are excited to...
Posted: February 10, 2025, 10:38 AM
Why & How Getting Help is Changing @ UMBC
DoIT launched a new Help site, help.umbc.edu, the week after spring break. After sharing it with different stakeholders on campus and getting some feedback, we wanted to provide more context about...
Posted: April 24, 2024, 1:00 PM
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