Business Continuity

How to help yourself and help others with 24/7 “on demand” help.

If circumstances make it difficult or impossible to come to campus for an extended period of time, the Division of Information Technology (DoIT) recommends the following tips to continue day-to-day operations online (including for faculty and students):

Help Yourself Checklist

How to Get Help

How to Provide Help

All DoIT staff realize the UMBC community may be facing unprecedented IT support needs if campus is moved online indefinitely. As such, we’re working to review, update and scale our support by standardizing how we provide it as much as possible.