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01-07-2019 RT upgrade issue

Please note that there was a database error for RT messages at 12:21pm today. Within 20 minutes the tech team identified and fixed the issue.  The tickets were still created however the...

Posted: January 7, 2019, 12:57 PM

01-05-2019 RT (Request Tracker) NOW available

DoIT staff (Ray Soellner, Toren Smith, Ed Rude, and Tim Champ) led by Jeremy Gude and Paul Riddle have completed the migration of RT to the Cloud (AWS).  This upgrade/migration will address...

Posted: January 5, 2019, 5:00 PM

01-05-2019 Downtime Reminder for Request Tracker (RT)

This is just a reminder that RT will be down tomorrow, January 5th, 2019, from 5:30am - 3:00pm. As mentioned previously we will bring it up earlier if the opportunity is available....

Posted: January 4, 2019, 9:07 AM

01-05-2019 Downtime for Request Tracker (RT)

For several months DoIT staff have been working diligently on a project to transition RT to a hosted environment (Cloud) in Amazon Web Services (AWS). The goal is to address volume related...

Posted: December 19, 2018, 1:08 PM

DoIT's Technology Support Center Hiring for the Spring

Are you looking for an on campus job? Come work for us!

The DoIT Technology Support Center is looking to hire additional consultants to work during the Spring. Please see our job description below and visit our job posting on UMBCWorks to apply....

Posted: December 19, 2018, 8:51 AM

Submit Your TechFest ’19 Proposal Today!

Come share your favorite technologies and best practices.

The Instructional Technology Team will celebrate its 4th Annual TechFest on March 1, 2019 and is looking for presenters!  TechFest is designed to bring together UMBC students, faculty, and staff...

Posted: December 17, 2018, 3:52 PM

Quarterly patching downtime on 12/20/18 and 1/5/19

As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Thursday, December 20th and Saturday, January 5th.  While many of...

Posted: December 13, 2018, 4:28 PM

LDAP-Master and Webadmin downtime on 12/20 at 2pm

On Thursday, December 20th starting at 2pm LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable. ...

Posted: December 13, 2018, 4:24 PM

UMBC Blackboard Update: WT2019

UMBC Blackboard Update is provided by the Division of Information Technology for students, faculty and staff. If you have questions or need help, please consult the Blackboard Help FAQs or...

Posted: December 12, 2018, 9:37 AM