Webex Recording Retention Policy Changing March 6th

Beginning Monday March 6th UMBC’s retention policy for Webex messages, recordings and other storage will change from indefinite to 3 years for meeting recordings and transcripts and 5 years for messages, files, and whiteboards. All content older than the retention period described above will be automatically deleted. 

Webex, like many companies, is recognizing that the indefinite, unlimited storage model is not sustainable long term and is adjusting its policy to reflect that. UMBC’s adoption of Webex occurred predominantly in April of 2020 when the campus shifted to remote work and so UMBC’s new retention policy of 3 and 5 years, as described above, doesn’t pose an immediate concern for many. However, Faculty, Staff, and Students are urged to save important Webex content now before data is lost. DoIT recommends that any critical recordings and transcripts be downloaded and stored on Google Drive or MS Onedrive. Furthermore, users should consider how they store Webex content and develop a practice of moving important files, messages, recordings and transcripts to other locations periodically. 

For more information on accessing and downloading your recordings please use this link.

We understand that for some this change will be inconvenient and present additional challenges. We are here to support you. If you have any questions or challenges regarding this change please let us know by contacting us at DoIT Technology Support Center. 

Ray Soellner

Director of Telecommunications / DoIT

rays1@umbc.edu