RT Upgrade Preview
RT upgrade from 4.0.21 to 4.2.11
As part of our on-going efforts with RT we will be performing an upgrade this summer from 4.0.21 to 4.2.11. At this time we are targeting the evening of July 7, 2015 assuming testing does not identify any show stoppers.
RT 4.2 series has been out for almost 2 years now and has become very stable. Please see press release from BestPractical for more details.
It is hard to find a good time to upgrade and not impact the campus, especially as RT has grown over the years. It is thought that mid-summer is as good a time as it gets to be for as little impact as possible and yet provide sufficient use to verify stability.
I have recorded a 5 minute quick demo of the new version with some references to the current version using a test user. I hope this proves to be beneficial for introducing this new version.
I would like to ask everyone to sign into the development instance (https://rt-dev-new.core.umbc.edu) as yourself and perform some testing. You will be ask to Continue to a website for which the certificate cannot be validated. This is OK for our test setup.
Please remember our test system does not actually send emails but will record them within RT as if they were sent fro review via the SHOW button.
Lastly, I will ask folks to correspond via this group with any questions or concerns so we can get as much input from others as possible.
As always, thank you for your continued support and cooperation.
Joe Kirby
RT 4.2 series has been out for almost 2 years now and has become very stable. Please see press release from BestPractical for more details.
It is hard to find a good time to upgrade and not impact the campus, especially as RT has grown over the years. It is thought that mid-summer is as good a time as it gets to be for as little impact as possible and yet provide sufficient use to verify stability.
I have recorded a 5 minute quick demo of the new version with some references to the current version using a test user. I hope this proves to be beneficial for introducing this new version.
I would like to ask everyone to sign into the development instance (https://rt-dev-new.core.umbc.edu) as yourself and perform some testing. You will be ask to Continue to a website for which the certificate cannot be validated. This is OK for our test setup.
Please remember our test system does not actually send emails but will record them within RT as if they were sent fro review via the SHOW button.
Lastly, I will ask folks to correspond via this group with any questions or concerns so we can get as much input from others as possible.
As always, thank you for your continued support and cooperation.
Joe Kirby
Posted: June 22, 2015, 11:05 AM