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Campus Help System (RT) hits new milestone

UMBC uses an open source system called Request Tracker (RT) from a company named BestPractical to provide help to the UMBC campus community at large. In fact UMBC has been recognized on the...

Posted: November 13, 2014, 8:02 AM

RT hits new milestone

On Tue Nov 11, 2014 14:11:24 2014 RT received its 500,000th ticket since going live Feb 23, 2009. In this time RT has grown from a DoIT centric Help System to a campus wide system serving 25+...

Posted: November 13, 2014, 7:50 AM

Blackboard Down for Maintenance 10 pm 11/21 to 1 am 11/22

Per the announced Fall 2014 maintenance schedule, the UMBC Blackboard server will be offline from 10 pm Friday 11/21 to 1 am Saturday 11/22.  This downtime is during the regularly scheduled...

Posted: November 12, 2014, 10:12 AM

Online Learning Consortium Offers Free Faculty Training

Learn best practices from experts & spark new ideas!

Through a University System of Maryland partnership with the Online Learning Consortium (OLC), DoIT is pleased to offer an exceptional online training opportunity to UMBC full-time and part-time...

Posted: November 11, 2014, 11:42 AM