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RT Downtime Notice for 12-14-2013

I wanted to reach out to this group and provide an update on some system upgrades scheduled for RT over the next 8 months or so. RT has been in place almost 5 years now running on the same...

Posted: November 11, 2013, 10:04 AM

Known Issue: UMBC Users Cannot Log Into Private iTunes U

Campus users have been unable to gain access

DoIT is reporting a known issue for campus users trying to access the private, UMBC-authenticated version of iTunes U, including links to associated Blackboard course sites. As of September 20,...

Posted: November 8, 2013, 10:10 AM

FY14 IT User Support: Q1 Review (July, Aug, Sept)

Summary & Drill-Down Reports Show RT, FAQ and Phone Trends

To help provide more timely review of key IT user support metrics throughout the year and not just at the end, DoIT has summarized the following first quarter data for FY14: RT (Request...

Posted: October 31, 2013, 1:13 PM

DoIT Runs Pilot Comparing Clickers to Scantron Testing

BIOL142 Participants to Share Experiences at 11/22 Brown Bag

To help evaluate clickers as a possible alternative to scantron “bubble sheet” assessments, DoIT partnered with Dr. Tamara Mendelson in BIOL 142 “Foundations of Biology: Ecology and Evolution” to...

Posted: October 30, 2013, 5:08 PM