RT(Request Tracker) scheduled downtime for 1-13-2023 at 5pm

In order to facilitate a mandatory upgrade to the RT server environments, it will be necessary to take down the RT (Request Tracker) system. The system will be down from Friday, January 13, 2023 5:00 pm until 7:00 pm.

During that time, you will be unable to retrieve information or perform transactions in the system.

We apologize for the inconvenience.