Intermittent Phonemail Services
DoIT is working to repair hardware in a phonemail node
Beginning over the weekend and continuing into today some users may have experienced intermittent phonemail service including both voicemail and call processing boxes. We are experiencing hardware failures in one of the campus phonemail nodes and have been working with our vendor to diagnose the problem. We are trying to conduct a repair as quickly as possible before a more severe failure occurs.
During the repair window the campus should expect some system voicemail outages as we will need to take some systems offline to install new hardware. DoIT will communicate details of the repair window when that information becomes available. In the meantime we will be working to maintain services as best we can given current circumstances.
Should you have any further questions or concerns please let me know.
We apologize for any inconveniences this may cause,
Ray Soellner
Associate Director of Communications
DoIT
Posted: February 26, 2019, 9:05 AM