Events

Show Upcoming

Jan
14

Lessons Learned at the TSC

Our Best Practices for Using RT

Location

Engineering : 023

Date & Time

January 14, 2016, 11:00 am12:00 pm

Description

In 2009, DoIT launched a new, web-based, ticket tracking system, Request Tracker (RT). The Technology Support Center (TSC), formerly the Help Desk, was one of the first offices to begin working...