News

To receive email updates, follow the DoIT group in myUMBC.

Blackboard Down for Maintenance 10 pm 11/22 to 1 am 11/23

The UMBC Blackboard server will be down from 10 pm Friday 11/22 to 1 am Saturday 11/23.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...

Posted: November 12, 2013, 8:26 AM

Phishing Scam Alert - Subject: IT Service Help Desk

UMBC would never ask "users are to verify there accounts."

A new phishing scam is threatening to deactivate email accounts. This email is not from UMBC. Do not click this link. Here's what's being received: "This E-mail is sent by the HelpDesk...

Posted: November 11, 2013, 12:48 PM

RT Downtime Notice for 12-14-2013

I wanted to reach out to this group and provide an update on some system upgrades scheduled for RT over the next 8 months or so. RT has been in place almost 5 years now running on the same...

Posted: November 11, 2013, 10:04 AM

Known Issue: UMBC Users Cannot Log Into Private iTunes U

Campus users have been unable to gain access

DoIT is reporting a known issue for campus users trying to access the private, UMBC-authenticated version of iTunes U, including links to associated Blackboard course sites. As of September 20,...

Posted: November 8, 2013, 10:10 AM

FY14 IT User Support: Q1 Review (July, Aug, Sept)

Summary & Drill-Down Reports Show RT, FAQ and Phone Trends

To help provide more timely review of key IT user support metrics throughout the year and not just at the end, DoIT has summarized the following first quarter data for FY14: RT (Request...

Posted: October 31, 2013, 1:13 PM

DoIT Runs Pilot Comparing Clickers to Scantron Testing

BIOL142 Participants to Share Experiences at 11/22 Brown Bag

To help evaluate clickers as a possible alternative to scantron “bubble sheet” assessments, DoIT partnered with Dr. Tamara Mendelson in BIOL 142 “Foundations of Biology: Ecology and Evolution” to...

Posted: October 30, 2013, 5:08 PM

Blackboard Down for Maintenance 10 pm 10/25 to 1 am 10/26

The UMBC Blackboard server will be down from 10 pm Friday 10/25 to 1 am Saturday 10/26.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...

Posted: October 25, 2013, 4:03 AM

Change to some UMBC userpages permissions

As many of you know, UMBC has had a large number of phishing attacks in the past few weeks.  This has resulted in a number of compromised accounts which the attackers are using to setup fake web...

Posted: October 21, 2013, 9:53 AM

GiveCamp Code for Charity Weekend

The Central Maryland Association of .NET Professionals (CMAP) will be holding its third GiveCamp Weekend in the ITE building at UMBC. Doug McCaw, class of '99, and a Sr. Software Engineer at...

Posted: October 15, 2013, 3:46 PM

Phishing Scam Alert: Fake Blackboard Notifications

Blackboard email notifications do not require you to sign in

A new phishing scam is attempting to fool people into providing personal information by claiming that there is a Blackboard notification waiting for them, and provides a link for logging into...

Posted: October 10, 2013, 2:09 PM