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Reminder - RT Downtime Notice for 12-19-2013

RT will be down on 12-19-2013 6pm-9pm. A version of this new setup is available for testing. You can access the test RT system by: 1. Get into the VPN. (vpn.umbc.edu). This is for non-production...

Posted: December 18, 2013, 5:40 PM

RT issue on 12-16-2013

Please be aware that the RT (Request Tracker) system experienced an issue with ticket correspondence this morning. Although a ticket was created the pertinent info about the issue was not...

Posted: December 16, 2013, 1:49 PM

RT issue on 12-16-2013

Please be aware that the RT (Request Tracker) system experienced an issue with ticket correspondence this morning. Although a ticket was created the pertinent info about the issue was not...

Posted: December 16, 2013, 1:48 PM

DoIT Update: Winter 2014

DoIT Update is a selection of campus IT news and events emailed 3-4 times a year, typically around the start and end of each Fall and Spring semester. For more information, visit doit.umbc.edu....

Posted: December 13, 2013, 11:42 AM

DATE CHANGE-RT ticket system downtime notice for 12-19-2013

I apologize for any confusion created by the change from 12-14-2013 6am-2pm to 12-19-2013 6pm-9pm, however some logistical challenges have necessitated us to reschedule. The good news is that our...

Posted: December 11, 2013, 10:31 AM

DATE CHANGE - RT Downtime Notice for 12-19-2013

I apologize for the confusion but logistics have created a need to move the original date and time from 12-14-2014 6am-2pm to 12-19-2013 6pm-9pm. The database server will be updated the evening...

Posted: December 11, 2013, 10:08 AM

RT ticket system downtime notice for 12-14-2013

Request Tracker (RT) has been in place almost 5 years now running on the same hardware. Over the next 6 months DoIT will be upgrading the hardware and application staring with Phase 1 for the...

Posted: December 10, 2013, 2:24 PM

Reminder - RT Downtime Notice for 12-14-2013

This is a reminder that the database server will be updated the morning of December 14, 2013 starting at 6am with an anticipated completion by 2pm. A version of this new setup is available for...

Posted: December 10, 2013, 1:58 PM

DoIT Staff Recognized at 12/4 UMBC Service Awards

Costello (40 years) & Ostrove (30 years) Among 18 Honorees

At the 2013 UMBC Service Awards, 18 DoIT staff members were recognized for their years of service ranging from 5 years to 40 years. DoIT particularly appreciates the service of Joan Costello (40...

Posted: December 6, 2013, 9:43 PM

Skype Video Conference Room Established

Over the last year we have seen a number of academic and administrative departments begin to use Skype video conferencing service to interview candidates for positions at UMBC or graduate students...

Posted: December 6, 2013, 6:53 PM