Success Stories

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UMBC Graduate School Makes Strides In Efficient Outreach

E-signatures Continue To Produce New Business Solutions

The Graduate School at UMBC takes pride in providing opportunities for student success. Through collaboration with prestigious faculty and research with groundbreaking partner institutions,...

Posted: December 6, 2018, 9:55 AM

Digital Workflows Integrate Procedure And Technology

AOP Provides New Opportunities For Business Efficiency

UMBC’s Office of Academic Opportunities Programs (AOP) is dedicated to providing assistance, resources, and support to students who have traditionally been underrepresented in higher education in...

Posted: December 5, 2018, 9:46 AM

Learning and Leading in DoIT: Sherri Braxton

Co-director, Educause Learning Technology Leadership Program

As technology continues to change the academic landscape, UMBC’s Division of Information Technology (DoIT) Instructional Technology staff are at the forefront, serving as leaders in their field...

Posted: December 3, 2018, 10:09 AM

Hilltop Institute Relentlessly Pursues Efficient Workflow

Employs DocuSign as a Versatile Tool

The Hilltop Institute at UMBC conducts health services research on behalf of government agencies, foundations, and nonprofit organizations at the national, state, and local level. For the state of...

Posted: November 19, 2018, 10:10 AM

Campus Card and Mail Services Embraces Efficient Office Tech

How the DCARD Uses DocuSign to Cut Departmental Red Tape

Most businesses and institutions once had a foundation made up entirely of paper processes that tied every memo, report, paycheck, and signature into an elegantly elaborate, if incomprehensibly...

Posted: October 29, 2018, 10:59 AM

From Student Worker to Nationally Recognized IT Leader

Damian Doyle receives EDUCAUSE’s Rising Star Award

By Eleanor Lewis Damian Doyle ‘99, B.S. Computer Science, ‘16 M.S Information Systems, says building trust and relationships are essential to his work every day at UMBC. Doyle, assistant vice...

Posted: October 29, 2018, 10:18 AM

UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

How Undergraduate Admissions Migrated to Duo

Tips for ensuring a smooth migration

Andrew Gribben (pictured at right), Specialist in Undergraduate Admissions and Orientation, recently helped assist his colleagues in switching to Duo two-factor authentication as part of DoIT’s...

Posted: May 29, 2018, 11:27 AM

Sign On The eContract Line: A New Way for Contract Renewals

Payroll & DoIT collaborate to digitize a paper process

In late January 2016, Lisa Drouillard, Director of Payroll, and Lance Rand, Manager and Software Developer for DoIT’s Business Service Group, began meeting to streamline and digitize the contract...

Posted: February 27, 2017, 10:53 AM