Showing items tagged success. Show All
Campus Card and Mail Services Embraces Efficient Office Tech
How the DCARD Uses DocuSign to Cut Departmental Red Tape
Most businesses and institutions once had a foundation made up entirely of paper processes that tied every memo, report, paycheck, and signature into an elegantly elaborate, if incomprehensibly...
Posted: October 29, 2018, 10:59 AM
From Student Worker to Nationally Recognized IT Leader
Damian Doyle receives EDUCAUSE’s Rising Star Award
By Eleanor Lewis Damian Doyle ‘99, B.S. Computer Science, ‘16 M.S Information Systems, says building trust and relationships are essential to his work every day at UMBC. Doyle, assistant vice...
Posted: October 29, 2018, 10:18 AM
UMBC Hits 1M RT Tickets
Campus Partnerships Raise Bar on Customer Service
“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...
Posted: August 27, 2018, 2:50 PM
How Undergraduate Admissions Migrated to Duo
Tips for ensuring a smooth migration
Andrew Gribben (pictured at right), Specialist in Undergraduate Admissions and Orientation, recently helped assist his colleagues in switching to Duo two-factor authentication as part of DoIT’s...
Posted: May 29, 2018, 11:27 AM
Sign On The eContract Line: A New Way for Contract Renewals
Payroll & DoIT collaborate to digitize a paper process
In late January 2016, Lisa Drouillard, Director of Payroll, and Lance Rand, Manager and Software Developer for DoIT’s Business Service Group, began meeting to streamline and digitize the contract...
Posted: February 27, 2017, 10:53 AM
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