UMBC offers these resources for online support:
For help with Blackboard or teaching online, faculty can open an RT ticket directly with the Instructional Technology office.
For help with all other technology, please see these options:
Search the FAQs: Extensive collections of how-to documentation on a wide range of technologies are available for faculty and students.
Request help via RT: If you need help for any technical or University related issue, you can open an RT ticket. The Technology Support Center will assign a unique ID number to your case and assign the ticket to the appropriate office.
During extended campus closure,
please allow additional time for staff response.
If the campus is open: The TSC is located on the first floor of the Albin O. Kuhn Library, immediately to the right of the main entrance. Click here for the TSC’s Hours of Operation. Or call 410-455-3838. Learn more about support.
Looking for training? See our events page or look for specific workshops & support on academic continuity.