AI Initiatives

The DoIT AI site is here to help the community with information on using artificial intelligence (AI), especially generative AI (GenAI), to support UMBC’s Administrative, Instructional, and Research efforts. This site is designed to support employees looking to advance their use of GenAI. We recommend that our UMBC community start by visiting GenAI Tools, this page will highlight what free resources are available to use and what options exist to safely use GenAI while safeguarding UMBC institutional data.

For staff providing support, we encourage people to look at Administrative AI, as a starting point. Our goal is to save people time and hopefully improve the quality of their work, thus increasing productivity. We highlight some tools that DoIT is providing for support and we are seeking partners to work with DoIT on expanding myUMBC Answers. The real key to your office leveraging myUMBC Answers is to be able to provide validated and accurate content, such as FAQs or a handbook produced annually.

For faculty, we encourage you to also explore instructional AI and research AI. A wonderful resource in the College of Engineering Center for AI.  You can follow news about the UMBC Center for AI on social media through its sites on LinkedIn, BlueskyX, and Facebook.Members of the UMBC community can subscribe to the UMBC AI Group to receive email about AI-related news and events.  If you have news to share with the UMBC AI community or suggestions or comments on the site, please send them to umbc-ai@cs.umbc.edu.

 

AI News

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Lunch and Learn With Request Tracker Features Huge Turnout

Users group learns of new features and effective practices

In early October, the Request Tracker (RT) users group met in the newly renovated Engineering Room 023 for an informative session on RT’s upcoming features and overall integration within UMBC....

Posted: October 17, 2016, 12:38 PM

2016-08-16 Schedule Downtime

RT scheduled Downtime

This is a specific reminder concerning RT (Request Tracker). RT  will be down for scheduled maintenance on 8-16-2016 between 5pm-7pm. Full details for all systems identified for...

Posted: August 15, 2016, 2:40 PM

RT Feature Highlight: Articles

Save time typing common phrases and canned responses in RT

Chances are there are things you have found yourself typing over and over again RT. If you type them enough, you may have even come up with various methods to save time typing them whether it be a...

Posted: July 14, 2016, 11:45 AM

RT hits new milestone - 700,000 tickets

RT went live on February 23, 2009 for a small number of departments to track trouble tickets via a web based solution. Today, at 10:24am, RT registered ticket #700,000 and it was not a trouble...

Posted: May 31, 2016, 3:52 PM

Microsoft Office and Box Now Offer Real Time Collaboration

Faculty, staff, and students have new productivity features

Thumbnail Image is from Box Blogpost In June 2015, DoIT announced Microsoft Office was now available to the entire UMBC campus. Now, Microsoft Office and Box have deeper integrations with each...

Posted: March 22, 2016, 12:39 PM