Storage System Performance Update

To all chip users,

The DoIT Research Computing & Data (RCD) Team is aware of the storage system performance issues that have impacted the chip cluster since earlier this month. For some users this is intermittent, for others the issue is persistent. These issues manifest as unusually long file read/write/load times for operations as simple as “ls” or “cd” when navigating the filesystem or as complicated as long slurm job runtimes. The RCD Team has been working with support vendors and other institutions to better understand the underlying problem that is affecting the storage system. We apologize for this interruption to productivity and want users to know that this is not expected behavior and that we are working to resolve the issue.

The team will give weekly updates and give substantive updates as they develop.

Thanks for reading,

Roy Prouty

Assistant Director for Research Computing

UMBC DoIT