Storage System Performance Update

To all chip users,

The DoIT Research Computing & Data (RCD) Team is continuing to work on the storage system performance issues that have been impacting the chip cluster since early February. For some users this is intermittent or not noticeable, for others the issue is persistent. When present, these issues are manifesting as unusually long file read/write/load times for operations as simple as “ls” or “cd” when navigating the filesystem or as complicated as long slurm job runtimes. The RCD Team has been working with support vendors and other institutions to better understand the problem that is affecting the storage system. We apologize for this interruption to productivity and want users to understand that this is not expected behavior and that we are working to resolve the issues.

The team will give weekly updates and give substantive updates as they develop.

Roy Prouty

Assistant Director for Research Computing

UMBC DoIT