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Business Process Improvement at the Inner Harbor

UMBC Columbus Center Reaps the Benefits of E-signatures

Any frequent visitor to Baltimore’s Inner Harbor will recognize the striking architecture of the Columbus Center. Located near the Baltimore Aquarium and the Hard Rock Cafe, the Columbus Center is...

Posted: October 4, 2018, 10:17 AM

E-signatures, Digital Workflow Improve UMBC Business Process

Human Resources One of Many Departments Now Using DocuSign

An important, yet often overlooked, business practice is to break down and analyze each step of a given process to look for redundancies, bottlenecks, and particularly inefficient or slow...

Posted: October 2, 2018, 9:53 AM

UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

5-24-2018 Scheduled Downtime

As part of our ongoing commitment to security, DoIT's Unix Infrastructure group will be conducting its quarterly system patching for RT on Thursday, May 24th at 5pm. Downtime is expected to...

Posted: May 16, 2018, 11:53 AM

Employees with PS Access Required to Use 2 Factor Login

Staff by 12/31/18, Faculty by 9/30/19

UPDATE: To get past the start of Fall 2019, faculty with PS access will be required to upgrade to Duo by 9/30/19. As part of ongoing efforts to keep the campus safe online, the Division of...

Posted: April 25, 2018, 9:22 AM

Kirby Earns Presidential Distinguished Staff Award

Award Ceremony: Wed., April 4, Noon, UC Ballroom

Congratulations to DoIT Assistant Vice President Joe Kirby, who has been selected to receive the 2018 Presidential Distinguished Staff Award. Along with other recipients and their families, Joe...

Posted: February 27, 2018, 3:50 PM

Updated Adobe License Available

If you've been using applications provided to faculty and staff through our Adobe Creative Cloud license, you may be getting a pop up asking you to update an expired license or sign in to continue...

Posted: December 6, 2017, 9:56 AM

DoIT Student Employee Wins 2017 UMBC Hackathon

Three-student Team Focuses on Social Good

DoIT Student Employee Tristan Oetker, a senior Information Systems major working in DoIT’s Business Systems Group (BSG), was one of three students to win 1st Place at the 2017 UMBC Hackathon that...

Posted: October 25, 2017, 9:38 AM

9-28-2017 Downtime

DoIT systems group will be taking RT down for a few minutes at 10pm in order to perform a system patch. I apologize for the short notice as this was identified as important and time sensitive....

Posted: September 28, 2017, 9:12 PM

2017-08-23 RT Scheduled Downtime

As part of DoIT's ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching  for RT on Wednesday, August 23, 2017 between 7:30am - 8:30am. ...

Posted: August 22, 2017, 7:12 PM