DoIT x AOK Library: Streamlining Transcription: How DoIT and the AOK Library Leveraged AWS to Enhance Media Accessibility at UMBC

The UMBC Albin O. Kuhn Library recently partnered with the Division of Information Technology (DoIT) to solve the challenge of accessing information for all. There is a need for rapid and high-quality transcriptions. An automatic transcription is an AI-powered process that converts audio or video recordings into text in minutes. The library wanted to find a way to automate the transcription of recorded meetings, lectures, and other forms of audio media that are not already transcribed. An automated service would be beneficial for providing immediate transcripts, eliminating the need to wait for someone to manually transcribe each recording. This type of service would ideally allow a user to upload a recording of a lecture or talk and receive a transcript as a PDF or Word document. Another use case would be helping to differentiate multiple speakers in a recording by identifying "Speaker 1", "Speaker 2", and so on. 

Solution

During one of his Internet2 Cloud meetings, DoIT's own Associate Director of Research and Enterprise Computing, Tim Champ, learned of an open-source transcription program from Indiana University (IU) that was shared for testing at other institutions. Tim, having heard of the library's problem a year prior, decided to experiment with the program as a possible solution. Tim's coordination with the technical setup and creating an AWS account for the library has offered a successful process for transcripts. Additionally, there is no regular maintenance needed for this application as it uses AWS-managed services. 

The collaboration has since proved successful with the library transcribing media in their archives and on UMBCScholarworks, as well as with two weekly podcasts, I Hate Politics and I Hate the News, created by UMBC Shady Grove Political Science Faculty Member Sunil Dasgupta. At the moment, this tool is only available to the library; however, Tim sees this as a tool that could be implemented in other departments at UMBC to support increased accessibility. 

Future Opportunities

For any department or researcher interested in learning more about accessing and using this tool, you can Request Help under AI tools. 

Improving accessibility at UMBC is a major priority, both towards UMBC's mission and recent federal accessibility standards. Everyone has different needs, and it is our responsibility to adjust and adapt our existing methods to meet the needs of our community, whether in lecture halls or virtual environments. This ongoing commitment is strengthened by the collaboration between faculty and staff to improve tools and resources. 

Learn about the Indiana University Automated Transcription Service.