UMBC offers these resources for online support:
For help with Blackboard or teaching online, faculty can open an RT ticket directly with the Instructional Technology office.
For help with all other technology, please see these options:
Search the FAQs: Extensive collections of how-to documentation on a wide range of technologies are available for faculty and students.
Request help via RT: If you need help for any technical or University related issue, you can open an RT ticket. The Technology Support Center will assign a unique ID number to your case and assign the ticket to the appropriate office.
During extended campus closure,
please allow additional time for staff response.
If the campus is open: The Technology Support Center is available for phone support at 410=455-3838. Click here for the TSC’s Hours of Operation. Learn more about support.
Looking for training? See our events page or look for specific workshops & support on academic continuity.