With nearly 25 years of experience in distance education, Susan brings expertise in many facets of designing, developing, implementing, and administering online programs.
In her most recent position prior to UMBC, Susan served as Executive Director of Teaching and Learning Technologies at Prince George’s Community College, where she was responsible for planning and coordinating the eLearning and technology training teams in their support of online/hybrid courses. Prior to that role, Dr. Biro served as the Director of Distance Education at Carroll Community College where she was responsible for ensuring effective use of the learning management system in developing and delivering online and hybrid courses, and that comprehensive support services were in place for online learners.
Finally, in her role as Dean of the Online Campus at Berkeley College of New York and New Jersey, Susan served as the chief academic officer for online programs where she mentored full time and adjunct online faculty, managed the planning of programs to enhance online student retention, and assisted in creating institutional standards for credit-for-prior-learning and portfolio development.
At UMBC, Susan serves as one of the institution’s QM Coordinators. She is QM-certified as a Course Review Manager, a Peer Reviewer, and an Independent Online APPQMR Facilitator. In January 2024, Dr. Biro was selected to serve on the Quality Matters Academic Advisory Council (QMAAC) for a three-year term. The Council provides guidance to and oversight of the programmatic directions and initiatives of Quality Matters.
She is an affiliate assistant professor in the post-master’s Certificate in College Teaching and Learning Sciences and teaches PSYC 501: Applied Learning Science.
Susan earned both her Doctor of Education with a specialization in Leadership in Higher Education, and her Master of Education in Adult Education, from Widener University (PA) and holds a Bachelor of Arts in Journalism from Delaware State University.