Request Tracker (RT) will be upgraded from RT 4.4 to RT 5.0.
This upgrade will require downtime on Saturday, August 7, 2021 between 8:00 am and Noon.
This Google Presentation will provide a quick overview for RT 5.0.
In addition you can watch a very short video showing the highlights of this new version here.
For those wishing to test it out in our development area please see the information contained within the presentation for how to access.
Please contact me if you have any questions or concerns.
Thank you
Joe Kirby, Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Office - 410-455-3020
Email - kirby@umbc.edu
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Posted: July 28, 2021, 5:58 PM