RT 8-18-2014 6pm upgrade completed
The RT system was upgraded this evening from version 4.0.6 to 4.0.21.
As noted earlier this is a security and minor bug fix release.
Today's intermittent performance problems were identified and addressed.
DoIT will be monitoring RT closely to ensure reliability and performance. Our ticket volume has almost double in the last week as the beginning of the semester is upon us.
Please contact me if you have any questions or issues and thank you for your continued support and cooperation.
Joe Kirby
As noted earlier this is a security and minor bug fix release.
Today's intermittent performance problems were identified and addressed.
DoIT will be monitoring RT closely to ensure reliability and performance. Our ticket volume has almost double in the last week as the beginning of the semester is upon us.
Please contact me if you have any questions or issues and thank you for your continued support and cooperation.
Joe Kirby
Posted: August 18, 2014, 6:40 PM