Important Links

• Annual Report – FY2011 | FY2010
• IT Restructuring Report – 2011 Update | 2010 Initial Report

Related Link

• ‪2013 Top 20 FAQ Search Terms‪
• RT DoIT Reports
• Support Phone Calls

Customer Satisfaction Survey

Once a ticket is completed and closed, the requester will be sent a follow-up e-mail indicating that problem is now resolved or the request has been completed. They will also be asked to return to complete a customer satisfaction survey (ONLY 4 Questions). This is completely voluntary and will greatly help us continue to improve on our customer service approval. Summary Results