Calls to Tech. Support Center (TSC)


For the past four years, the Technology Support Center (TSC) has seen a declining number phone calls. We believe that increased usage of user self-support through the use of the Campus FAQs along with self-service due to users submitting tickets on their own through have greatly contributed to the decline. Additional improvements to our services, such as our move to managed hosting for Blackboard, over the years have also contributed to the reduction.

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