Success Stories

From Student Worker to Nationally Recognized IT Leader

Damian Doyle receives EDUCAUSE’s Rising Star Award

By Eleanor Lewis Damian Doyle ‘99, B.S. Computer Science, ‘16 M.S Information Systems, says building trust and relationships are essential to his work every day at UMBC. Doyle, assistant vice...

Posted: October 29, 2018, 10:18 AM

UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

How Undergraduate Admissions Migrated to Duo

Tips for ensuring a smooth migration

Andrew Gribben (pictured at right), Specialist in Undergraduate Admissions and Orientation, recently helped assist his colleagues in switching to Duo two-factor authentication as part of DoIT’s...

Posted: May 29, 2018, 11:27 AM

Sign On The eContract Line: A New Way for Contract Renewals

Payroll & DoIT collaborate to digitize a paper process

In late January 2016, Lisa Drouillard, Director of Payroll, and Lance Rand, Manager and Software Developer for DoIT’s Business Service Group, began meeting to streamline and digitize the contract...

Posted: February 27, 2017, 10:53 AM