The DoIT AI site is here to help the community with information on using artificial intelligence (AI), especially generative AI (GenAI), to support UMBC’s Administrative, Instructional, and Research efforts. This site is designed to support employees looking to advance their use of GenAI. We recommend that our UMBC community start by visiting GenAI Tools, this page will highlight what free resources are available to use and what options exist to safely use GenAI while safeguarding UMBC institutional data.

For staff providing support, we encourage people to look at Administrative AI, as a starting point. Our goal is to save people time and hopefully improve the quality of their work, thus increasing productivity. We highlight some tools that DoIT is providing for support and we are seeking partners to work with DoIT on expanding myUMBC Answers. The real key to your office leveraging myUMBC Answers is to be able to provide validated and accurate content, such as FAQs or a handbook produced annually.

For faculty, we encourage you to also explore instructional AI and research AI. A wonderful resource in the College of Engineering Center for AI.  You can follow news about the UMBC Center for AI on social media through its sites on LinkedIn, Bluesky, X, and Facebook.Members of the UMBC community can subscribe to the UMBC AI Group to receive email about AI-related news and events.  If you have news to share with the UMBC AI community or suggestions or comments on the site, please send them to umbc-ai@cs.umbc.edu.

AI News

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UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

Meet Khalid Muqueeth & Learn About His 2 Years Working in IT

Student worker reflects on the TSC before he graduates

Khalid Muqueeth, a senior in information systems, is a student worker at the Technology Support Center (TSC), which is the first stop in assisting the UMBC community with technology questions and...

Posted: April 12, 2017, 12:03 PM

Drop-in Support Available for UMBC Faculty

Get Support Using Technology in Your Course(s)

Have questions about Blackboard, Clickers or other supported instructional technologies?  Then please join us on Mondays during free hour (12pm-1pm) in ENG 025 for drop-in support. The...

Posted: August 18, 2015, 8:11 AM

Meet TSC Senior Student Consultant Christian Oyson

A look into everyday life at the Technology Support Center

For over a year, Christian Oyson has worked Tier 1 support for the Technology Support Center (TSC) here at UMBC, providing assistance to students, faculty and staff. Oyson, a senior majoring in...

Posted: June 24, 2015, 9:43 AM