The Division of Information Technology’s AI site will help the UMBC community with information on using artificial intelligence (AI), especially generative AI (GenAI), to support UMBC’s Administrative, Instructional, and Research efforts. This site has been created to help employees advance their use of GenAI.

We recommend that our UMBC community begin by visiting GenAI Tools, a page that highlights free resources and provides guidance on using GenAI while safeguarding UMBC institutional data safely.

For staff seeking support, we encourage people to look at Administrative AI, as a starting point. Our goal is to save folks time, improve the quality of their work, and increase productivity. We showcase tools that DoIT provides to support these objectives.

We have launched myUMBC Answers, an AI-supported search bar. We are seeking partners to expand this tool. The key to leveraging myUMBC Answers is providing validated and accurate content, such as annual FAQs or handbooks.

Faculty, are encouraged to explore Instructional AI and Research AI. The UMBC Center for AI in the College of Engineering is an excellent resource for AI-related research and innovation.  Stay informed by following the center’s social media chnnels on LinkedIn, Bluesky, X, and Facebook.

Members of the UMBC community can subscribe to the UMBC AI Group to receive email about AI-related news and events. If you have news to share with the UMBC AI community or suggestions or comments on the site, please send them to umbc-ai@cs.umbc.edu.

AI News

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UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

Meet Khalid Muqueeth & Learn About His 2 Years Working in IT

Student worker reflects on the TSC before he graduates

Khalid Muqueeth, a senior in information systems, is a student worker at the Technology Support Center (TSC), which is the first stop in assisting the UMBC community with technology questions and...

Posted: April 12, 2017, 12:03 PM

Drop-in Support Available for UMBC Faculty

Get Support Using Technology in Your Course(s)

Have questions about Blackboard, Clickers or other supported instructional technologies?  Then please join us on Mondays during free hour (12pm-1pm) in ENG 025 for drop-in support. The...

Posted: August 18, 2015, 8:11 AM

Meet TSC Senior Student Consultant Christian Oyson

A look into everyday life at the Technology Support Center

For over a year, Christian Oyson has worked Tier 1 support for the Technology Support Center (TSC) here at UMBC, providing assistance to students, faculty and staff. Oyson, a senior majoring in...

Posted: June 24, 2015, 9:43 AM