AI Initiatives

The DoIT AI site is here to help the community with information on using artificial intelligence (AI), especially generative AI (GenAI), to support UMBC’s Administrative, Instructional, and Research efforts. This site is designed to support employees looking to advance their use of GenAI. We recommend that our UMBC community start by visiting GenAI Tools, this page will highlight what free resources are available to use and what options exist to safely use GenAI while safeguarding UMBC institutional data.

For staff providing support, we encourage people to look at Administrative AI, as a starting point. Our goal is to save people time and hopefully improve the quality of their work, thus increasing productivity. We highlight some tools that DoIT is providing for support and we are seeking partners to work with DoIT on expanding myUMBC Answers. The real key to your office leveraging myUMBC Answers is to be able to provide validated and accurate content, such as FAQs or a handbook produced annually.

For faculty, we encourage you to also explore instructional AI and research AI. A wonderful resource in the College of Engineering Center for AI.  You can follow news about the UMBC Center for AI on social media through its sites on LinkedIn, Bluesky, X, and Facebook.Members of the UMBC community can subscribe to the UMBC AI Group to receive email about AI-related news and events.  If you have news to share with the UMBC AI community or suggestions or comments on the site, please send them to umbc-ai@cs.umbc.edu.

 

AI News

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Rescheduled: Quarterly patching downtime on 9/29/2018

Hello.  Patching of the systems in the announcement below has been pushed to Saturday, 9/29/18.  All other details remain the same.   Original announcement: ---------------------- As part of...

Posted: September 20, 2018, 10:07 AM

Quarterly patching downtime on 9/22/18

As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting quarterly system patching on Saturday, September 22nd for a handful of key services.  The schedule...

Posted: September 13, 2018, 10:31 AM

UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

Upgraded Linux GL environment for Fall 2018

As part of our commitment to modernization and security, DoIT has upgraded the Linux GL environment to be most up to date version of Fedora Linux.  This change upgrades most software packages to...

Posted: August 24, 2018, 10:41 AM

Conclusion of Voicemail and call processing outage

Earlier today we completed the repairs to the voicemail and call processing equipment. At this point call processing services have been restored and voicemail is again accessible and accepting new...

Posted: August 17, 2018, 2:44 PM